Onsite Print Operator

Conduent•Lynnfield, MA
•Onsite

About The Position

As a member of the team, the Print Operator processes healthcare documents, prints checks and transaction statements, performs quality control, and releases printed output using OOM. The role works with scheduling, warehouse, and operations teams to meet client Service Level Agreements (SLAs) and production deadlines. The position is based onsite in Lynnfield, Massachusetts, with a Monday–Friday schedule from 9:00 AM to 5:30 PM EST and no weekends. The stated pay rate is $22.00 per hour; the posting notes that this rate may be below the applicable state minimum wage and that actual pay may vary based on factors such as location, experience, and performance. Conduent describes itself as delivering mission-critical services and solutions for Fortune 100 companies and more than 500 governments. The company says it offers an opportunity to contribute to client outcomes and work in a culture where individuality is noticed and valued.

Requirements

  • High school diploma or GED.
  • Must be at least 18 years old.
  • Must pass a background check and drug screening.
  • Ability to lift 50 pounds.
  • Strong attention to detail and commitment to quality.
  • Ability to operate and monitor multiple printers.
  • Basic troubleshooting and problem-solving skills.
  • Ability to follow written and verbal instructions and established procedures.
  • Strong communication and teamwork skills.
  • Ability to work effectively in a fast-paced production environment.

Responsibilities

  • Operate multiple printers, including Canon Titan printers, IX inkjet printers, and Canon 8000 inkjet roll equipment.
  • Process healthcare documents, checks, and transaction statements accurately and efficiently.
  • Use FLEX and OOM software to manage print jobs, perform quality checks, and release printed output.
  • Perform preventive maintenance and routine quality checks to identify and report equipment malfunctions.
  • Monitor printing equipment to ensure it is operating properly.
  • Review printed materials to ensure they meet established quality standards.
  • Troubleshoot printing and production issues and communicate concerns promptly.
  • Document and communicate issues to team leads and management.
  • Work with scheduling, warehouse, and operations teams to meet production deadlines and client SLAs.
  • Understand support staff responsibilities and obtain appropriate assistance when needed.
  • Follow instructions and standard operating procedures (SOPs).
  • Complete required documentation.
  • Maintain attention to detail while managing multiple printing machines and production tasks.

Benefits

  • Paid training.
  • Medical, dental, and vision benefits for the employee and family, starting on day one.
  • Supportive team environment with growth opportunities.
  • Life and disability insurance.
  • Retirement savings plan.
  • Paid holidays.
  • Paid time off (PTO), vacation, and/or sick time.
  • May be eligible for a bonus or incentive based on business need.
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