Onsite Print Operator

Conduent
•Onsite

About The Position

The Print Operator processes healthcare documents, prints checks and transaction statements, performs quality control, and releases printed output using OOM. The role works with scheduling, warehouse, and operations teams to meet client service level agreements (SLAs) and production deadlines. It is based onsite in Lynnfield, Massachusetts, and is scheduled Monday through Friday from 9:00 AM to 5:30 PM EST, with no weekends. The stated pay is $22.00 per hour; actual compensation may vary based on factors such as location, experience, and performance, and the position may be eligible for a bonus or incentive based on business need. The operator uses multiple printers and print-management software, monitors equipment, checks output quality, performs preventive maintenance, troubleshoots production issues, and completes required documentation. The position requires attention to detail and the ability to work effectively in a fast-paced production environment. Paid training is provided. Benefits include health coverage for employees and their families, including medical, dental, and vision coverage starting on day one. The employer also lists life and disability insurance, a retirement savings plan, paid holidays, and paid time off or vacation and/or sick time. The posting describes a supportive team environment and growth opportunities.

Requirements

  • High school diploma or GED.
  • Must be 18 years of age or older.
  • Must be able to pass a background check and drug screening.
  • Must be able to lift 50 pounds.
  • Strong attention to detail and commitment to quality.
  • Ability to operate and monitor multiple printers.
  • Basic troubleshooting and problem-solving skills.
  • Ability to follow written and verbal instructions and established procedures.
  • Strong communication and teamwork skills.
  • Ability to work effectively in a fast-paced production environment.

Responsibilities

  • Operate multiple printers, including Canon Titan printers, IX inkjet printers, and Canon 8000 inkjet roll equipment.
  • Process healthcare documents, checks, and transaction statements accurately and efficiently.
  • Use FLEX and OOM software to manage print jobs, perform quality checks, and release printed output.
  • Perform preventive maintenance and routine quality checks to identify and report equipment malfunctions.
  • Monitor printing equipment on an ongoing basis to ensure proper operation.
  • Review printed materials to ensure established quality standards are met.
  • Troubleshoot printing and production issues and communicate concerns promptly.
  • Document and communicate all issues to team leads and management.
  • Work with scheduling, warehouse, and operations teams to meet production deadlines and client SLAs.
  • Understand support staff responsibilities to obtain appropriate assistance when needed.
  • Follow instructions and standard operating procedures (SOPs).
  • Complete all required documentation.
  • Maintain attention to detail while managing multiple printing machines and production tasks.

Benefits

  • Paid training.
  • Medical, dental, and vision health benefits for the employee and family, starting on day one.
  • Life and disability insurance.
  • Retirement savings plan.
  • Paid holidays.
  • Paid time off (PTO) or vacation and/or sick time.
  • Potential bonus or incentive based on business need.
  • Supportive team environment with growth opportunities.
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