Onsite Print Operator

Conduent

1d•Onsite

About The Position

The Print Operator processes healthcare documents, prints checks and transaction statements, performs quality control, and releases printed output using OOM. The role works with scheduling, warehouse, and operations teams to meet client service level agreements (SLAs) and production deadlines. The position is onsite in Lynnfield, Massachusetts, with a Monday–Friday schedule from 3:00 PM to 11:30 PM EST and no weekends. Pay is $22.00 per hour; the posting notes this rate may be below the applicable state minimum wage. Paid training and health benefits for the employee and family beginning on day one are offered, along with a supportive team environment and growth opportunities.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Must pass a background check and drug screening.
Must be able to lift 50 pounds.
Strong attention to detail and commitment to quality.
Ability to operate and monitor multiple printers.
Basic troubleshooting and problem-solving skills.
Ability to follow written and verbal instructions and established procedures.
Strong communication and teamwork skills.
Ability to work effectively in a fast-paced production environment.

Responsibilities

Operate multiple printers, including Canon Titan printers, IX inkjet printers, and Canon 8000 inkjet roll equipment.
Process healthcare documents, checks, and transaction statements accurately and efficiently.
Use FLEX and OOM software to manage print jobs, perform quality checks, and release printed output.
Perform preventive maintenance and routine quality checks to identify and report equipment malfunctions.
Monitor printing equipment to ensure proper operation.
Review printed materials to ensure established quality standards are met.
Troubleshoot printing and production issues and communicate concerns promptly.
Document and communicate issues to team leads and management.
Work with scheduling, warehouse, and operations teams to meet production deadlines and client SLAs.
Understand support staff responsibilities to obtain appropriate assistance when needed.
Follow instructions and standard operating procedures (SOPs).
Complete required documentation.
Manage multiple printing machines and production tasks while maintaining attention to detail.

Benefits

Paid training.
Health benefits for the employee and family, including medical, dental, and vision coverage, starting on day one.
Supportive team environment with growth opportunities.
May be eligible for a bonus or incentive based on business need.
Health insurance coverage.
Voluntary dental and vision programs.
Life and disability insurance.
Retirement savings plan.
Paid holidays.
Paid time off (PTO), vacation, and/or sick time.