Print Operations Technician

ICON•Austin, TX

11d

About The Position

ICON is seeking a Print Operations Technician to provide foundational support for its print operations. The role includes managing the logistics of raw materials, consumables, parts, and printers, as well as assisting with troubleshooting, maintenance, and general service tasks for ICON’s 3D printers. Under the direction of Leads, Technicians, or Managers, the technician receives daily instructions and completes a variety of field assignments. The work involves moderately challenging tasks requiring some judgment to resolve issues or make recommendations, with larger problems escalated as needed. The technician is expected to build new skills, learn from mistakes, maintain operational discipline and attention to detail, and follow ICON policies and standards. Travel for extended durations is required.

Requirements

At least 1 year of hands-on experience in manufacturing, fabrication, or a related field.
Basic proficiency with diagnostic tools such as multimeters to troubleshoot and assess electrical systems.
Familiarity with mechanical systems, components, and their functions.
Familiarity with electrical wiring and components, with the ability to perform tasks under supervision.
Basic understanding of inventory management or ticketing systems for tracking parts and documenting work steps; training is provided by ICON.
Ability to operate heavy machinery under supervision.
Strong verbal and written communication skills, including the ability to document work and collaborate effectively.
Self-motivation, eagerness to learn, and a proactive approach to problem-solving.
Ability to prioritize tasks and adapt in dynamic work environments.
Proficiency in English.
Ability to lift and carry up to 50 pounds safely and regularly.
Comfort working outdoors in varied conditions, including extreme temperatures above 100°F or below freezing, sun, rain, mud, and locations with limited infrastructure such as no electricity.
Ability to stand and move for most of the workday, climb ladders, and carry material buckets.
Willingness to travel for multiple weeks at a time.
Flexible availability to work nights and weekends as needed.

Nice To Haves

Previous experience in manufacturing maintenance, field operations, or a similar hands-on technical environment.
Strong time-management skills and the ability to prioritize tasks effectively in a fast-paced setting.
Familiarity with multi-axis machinery such as CNC machines or 3D printers, including basic operation and troubleshooting.
Proven ability to perform effectively under pressure and adapt to dynamic challenges.

Responsibilities

Support delivery, inventory management, and organization of building materials during shifts.
Maintain clear, professional communication with team members and other departments across ICON.
Operate Vulcan and Magma systems to meet daily production targets.
Work with Print Ops Leads, follow instructions, and contribute to team objectives.
Perform build activities, including adjusting and placing reinforcement as needed.
Execute and document quality-control measurements on material samples during operations.
Assist with diagnosing and repairing printer issues, including coordinating parts, replacing parts, and conducting calibrations.
Use diagnostic tools such as multimeters to troubleshoot and address technical problems.
Manage inventory and delivery of replacement parts and accurately document and track them in ticketing systems.
Update and maintain detailed work steps and resolutions in ticketing systems.
Work with mechanical systems and components, and with electrical wiring and components as required.
Comply with Standard Operating Procedures (SOPs).
Provide real-time, proactive updates on progress, milestones, and activities related to prints, mobilizations, and builds.