CAS Print Technician

Heartland Security Insurance Group•Tyler, TX

12d

About The Position

The Print Technician is responsible for payment processing for CAS clients. The role maintains client banking and personnel contact information in the BT software and claims system, safeguards client financial information, processes and mails payments, and supports printer maintenance, client funding questions, document scanning, and daily mail operations. Payment processing must be completed accurately and on time each day. The position also performs related duties as assigned by the financial services manager or supervisor.

Requirements

High school diploma or equivalent.
One year of experience in a banking or office/clerical environment.
Proficiency in Microsoft Office Suite products.

Nice To Haves

Associate degree strongly desired.

Responsibilities

Maintain client banking and personnel contact information within the BT software and claims system.
Maintain the highest standards for security of clients’ financial information.
Process payments, including sending bank CFA (Positive Pay) reports and electronic ACH payments.
Audit and send deposit request notices to clients, including daily requests by fax and email.
Maintain check and copy printers in coordination with IT and vendors.
Assist clients with funding questions.
Print and/or process EOBs and attachments provided by adjusters.
Separate large payment packs and prepare checks for mailing.
Process large check authorizations and IMO, HEI, and Mymatrix payments.
Scan certified and special envelopes.
Re-process failed emails or faxes sent to clients.
Assist with mailing checks, EOBs, and attachments provided by adjusters.
Back up daily check auditing and assist with processing mail and preparing it for scanning.
Back up or scan mail to the appropriate queues.
Collect outgoing mail from CAS departments, prepare afternoon mail, and deliver it to the post office.
Attend CAS training classes.
Scan prior-week voids and print them to ImageRight; scan prior-week Bottomline Audit reports to ImageRight.
Balance requested client reports and email or fax information to clients.
Print 1099 MISC forms and assist with balancing 1099 MISC information.
Send CFA transmissions and ACH transfers for CAS to various banks.
Maintain the check log for checks received by CAS.
Mail checks daily to payees and providers according to the check date.
Maintain departmental check-printing supplies, including MICR ink and toner cartridges.
Perform other duties as assigned by the financial services manager or supervisor.