CAS Print Technician

Heartland Security Insurance Group•Tyler, TX

11d

About The Position

The Print Technician is responsible for payment processing for CAS clients. The role maintains client banking and personnel contact information in the BT software and claims system, safeguards clients’ financial information, and processes payments and related documents accurately and on time. The technician also supports check printing, mailing, scanning, client inquiries, and payment reporting, and performs other duties assigned by the financial services manager or supervisor.

Requirements

High school diploma or equivalent.
At least one year of experience in a banking or office/clerical environment.
Proficiency in the MS Office Suite.

Nice To Haves

Associate degree strongly desired.

Responsibilities

Maintain client banking and personnel contact information within the BT software and claims system.
Maintain the highest standards for security of clients’ financial information.
Send bank CFA (Positive Pay) reports and electronic ACH payments to banks.
Audit and send deposit request notices to clients, including daily deposit requests by fax and email.
Maintain check and copy printers in coordination with IT and vendors.
Assist clients with funding questions.
Print and/or process EOBs and attachments provided by adjusters.
Separate large batches and prepare checks for mailing; mail checks daily to payees and providers according to check date.
Process large check authorizations and IMO, HEI, and Mymatrix payments.
Scan certified and special envelopes, prior-week voids, and prior-week Bottomline Audit reports to ImageRight.
Re-process failed emails or faxes sent to clients.
Assist with mailing checks, EOBs, and attachments provided by adjusters.
Back up daily check auditing and assist with processing mail, preparing mail for scanning, and scanning mail to appropriate queues.
Pick up outgoing mail from CAS departments, prepare afternoon mail, and deliver it to the post office.
Attend CAS training classes.
Balance requested client reports and email or fax information to clients.
Print 1099 MISC forms and assist with balancing 1099 MISC information.
Send CFA transmissions and ACH transfers for CAS to various banks.
Maintain the check log for checks received by CAS.
Maintain departmental check-printing supplies, including MICR ink and toner cartridges.
Perform other duties as assigned by the financial services manager or supervisor.