Scan Production Associate - Danville, KY

Xerox•Danville, KY

3d•$34,740 - $69,480

About The Position

The Print/Mail/Scan Production Associate leads and performs advanced print, mail, and document services at client sites. The role supports complex production work, quality assurance, customer engagement, and system reporting, and serves as a key contact for clients and internal teams.

Requirements

Strong technical proficiency with Microsoft Office, print production software, and scanning tools.
Ability to troubleshoot equipment and escalate issues when necessary.
Excellent organizational, communication, and multitasking skills.
Attention to detail and ability to meet tight deadlines and quality standards.
Ability to lift up to 50 lbs and stand or walk for extended periods.
1–3 years of experience in a customer-facing, print/mail production, or service delivery environment.

Nice To Haves

Experience with workflow improvement and digital systems.

Responsibilities

Operate and troubleshoot high-volume and digital printing equipment and finishing tools, such as inserters, laminators, and binders.
Coordinate and execute advanced mailroom tasks, including sorting, tracking, and distribution.
Serve as the primary contact for customer requests, job intake, and status updates.
Handle files using format conversion, data merging, scanning, and archiving.
Maintain inventory and supply levels, conduct meter reads, and ensure billing accuracy.
Train and support junior team members or cover for other sites during absences.
Participate in workflow optimization and continuous improvement initiatives.
Ensure compliance with Service Level Agreements, security policies, and safety standards.