(USA) Principal, Technical Program Manager
About The Position
The Principal, Technical Program Manager leads complex, large-scale programs by defining goals, managing cross-functional dependencies, and driving end-to-end technology solutions. This role requires expertise in program planning, risk management, and stakeholder engagement to ensure successful delivery within resource and timeline constraints. The position involves translating technical requirements into scalable designs, overseeing operational excellence, and mentoring team members. Effective communication and problem-solving skills are essential to align teams, mitigate risks, and optimize program outcomes while continuously improving processes and fostering collaboration across multiple engineering and business domains. The Marketplace TPM team leads Walmart’s key technology initiatives by partnering with Product, Engineering, Data Science, Design, and Business teams. The team thrives in complex settings, emphasizing operational excellence, technical expertise, and disciplined execution. They create scalable solutions that improve seller and customer experiences while reducing complexity. By establishing efficient operating frameworks, the team accelerates delivery with quality, transparency, and accountability across large, cross-functional programs. This role demands strong skills in program and project management, risk and stakeholder management, and technical design to drive meaningful and lasting results.
Requirements
- Extensive experience in program and project management, including risk and stakeholder management across complex, cross-functional initiatives.
- Proven ability to define and execute end-to-end technology solutions with strong technical design knowledge in software, hardware, and cloud infrastructure.
- Expertise in translating product requirements into scalable system architectures ensuring high availability and operational excellence.
- Strong analytical and problem-solving skills with a data-driven approach to measure program success and mitigate risks.
- Effective communication skills to align stakeholders and drive consensus in ambiguous situations.
- Demonstrated leadership in mentoring teams and improving workflows to enhance delivery efficiency.
- Bachelor’s degree in computer science, information technology, engineering, or related area and 6 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
- 8 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
Nice To Haves
- Certification in Project Management.
- Master’s degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 4 years’ experience in product design.
- Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
- Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Responsibilities
- Lead and manage large-scale technical programs, defining goals, timelines, and key deliverables across multiple teams and dependencies.
- Drive end-to-end technology solutions by collaborating with engineering teams on system design, architecture, and operational excellence.
- Identify risks, develop mitigation plans, and ensure timely resolution to maintain program progress and quality outcomes.
- Establish and improve scalable workflows, prioritization frameworks, and communication strategies to align stakeholders and cross-functional teams.
- Mentor team members on program management best practices and technical design considerations.
- Analyze data to inform decisions, optimize processes, and promote continuous improvement across initiatives.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption expense reimbursement
- Surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
- Walmart-paid education benefit program (Live Better U) for full-time and part-time associates
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
Associate degree
