(USA) Principal, Technical Program Manager
About The Position
The Principal, Technical Program Manager leads the planning and execution of complex, large-scale technical programs involving multiple teams and dependencies. This role requires expertise in program and risk management, technical design, and stakeholder engagement to ensure successful delivery of scalable, high-quality solutions. The position demands proactive communication, problem-solving, and continuous improvement to optimize workflows and resource allocation. The ideal candidate drives clarity in ambiguous situations, mentors team members, and aligns cross-functional efforts to meet strategic objectives while maintaining operational excellence throughout program lifecycles. The Marketplace Tech team at Walmart develops scalable, innovative solutions supporting a vast retail ecosystem. This multidisciplinary group of engineers, architects, and product leaders collaborates to build robust platforms for fulfillment, logistics, and seller experience. Their work includes global supply chain integration, marketplace growth, and customer-focused delivery and returns solutions. Utilizing advanced technology, data insights, and domain expertise, the team ensures Walmart Marketplace remains agile, reliable, and ready to expand across new business models and markets, driving operational excellence and sustained growth.
Requirements
- Extensive experience in program and project management, including risk and stakeholder management across complex, cross-functional initiatives.
- Proven ability to define goals, stage gates, critical delivery paths, and manage resource constraints for large-scale technical programs.
- Strong technical expertise in system design, cloud infrastructure, APIs, and software lifecycle management.
- Skilled in translating product requirements into scalable technical solutions and ensuring operational excellence frameworks.
- Demonstrated proficiency in communication, reporting, and alignment with varied stakeholders to drive consensus and program success.
- Analytical problem-solving skills with a data-driven approach to identify risks, mitigate issues, and optimize program outcomes.
- Bachelor’s degree in computer science, information technology, engineering, or related area and 6 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
- OR 8 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
Nice To Haves
- Certification in Project Management.
- Master’s degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 4 years’ experience in product design.
- Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
- Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Responsibilities
- Define goals, stage gates, critical delivery paths, and key deliverables for large-scale technical programs with multiple dependencies.
- Secure commitments for program scopes, delivery dates, and resources while managing cross-functional dependencies.
- Drive clarity in ambiguous situations by aligning program teams on strategy and end-to-end technology solutions.
- Lead high-level system solution design discussions ensuring scalability, availability, and performance.
- Identify risks, develop mitigation plans, and manage issues to maintain program momentum.
- Establish and improve scalable workflows, prioritization frameworks, and operational excellence practices.
- Communicate progress, risks, and impacts effectively to stakeholders and cross-functional teams.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
Associate degree
