(USA) Principal, Technical Program Manager
About The Position
The Principal, Technical Program Manager leads complex, large-scale technology programs by defining goals, managing cross-functional dependencies, and driving end-to-end delivery. This role requires expertise in program and risk management, technical design, and stakeholder engagement to ensure scalable, high-quality solutions. The position involves coordinating multiple teams, resolving ambiguities, and implementing process improvements to optimize workflows. The successful candidate will communicate effectively across multiple groups, build practical solutions, and leverage data-driven insights to achieve strategic objectives while maintaining operational excellence and aligning with organizational priorities. Our team defines and continuously enhances collaboration among Product, Technology, and enterprise partners by developing simpler, faster, and more effective workflows. We integrate AI-native practices and innovative operating models to remove friction and improve execution. Distinctively, we are builders who design, test with real teams, and scale successful solutions. Our focus includes program and project management, risk and stakeholder management, technical design, and AI-assisted solutions. We drive practical solutions that advance operational excellence and deliver measurable results across complex initiatives, ensuring seamless coordination and continuous improvement throughout the program lifecycle.
Requirements
- Experience in technical program management, product operations, engineering program management, product management, or a related field.
- Strong builder mindset with experience turning ambiguous problems into practical, scalable solutions.
- Proven ability to lead complex, cross-functional work across Product and Technology.
- Strong systems thinking with understanding of operating models, planning, governance, dependencies, and execution.
- Experience building workflows, tools, automation, or new operating approaches.
- Curiosity and practical experience with AI-enabled ways of working.
- Strong communication, facilitation, and executive storytelling skills.
- Bias toward action, experimentation, simplification, and continuous improvement.
- Bachelor’s degree in computer science, information technology, engineering, or related area and 6 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
- OR 8 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
Nice To Haves
- Certification in Project Management.
- Master’s degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 4 years’ experience in product design.
- Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
- Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Responsibilities
- Build new ways of working by turning enterprise friction into practical workflows, tools, and operating rhythms.
- Lead pilots and experiments from idea through adoption, measurement, and scale.
- Develop AI-native ways of working that rethink how work gets done.
- Partner across Product, Technology, TPM, Design, and Strategy to solve complex, ambiguous problems.
- Simplify, automate, or eliminate processes and handoffs that no longer add value.
- Identify risks, dependencies, and barriers early and drive solutions.
- Measure adoption, operating health, decision velocity, and sustained behavior change.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
- Walmart-paid education benefit program (Live Better U) for full-time and part-time associates
- Tuition, books, and fees are completely paid for by Walmart for Live Better U programs
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What This Job Offers
Job Type
Full-time
Career Level
Principal
