Principal Technical Program Manager

Microsoft • Redmond, WA

1d

About The Position

Join Microsoft's Cloud Operations + Innovation (CO+I), the organization responsible for operating infrastructure that powers Microsoft online products and services and supports its Cloud First mission. The role contributes to global cloud deployment and operations, with a focus on smart growth, operational efficiency, and a trusted experience for customers and partners. It requires technical and business acumen, leadership, creativity, and out-of-the-box thinking.

The Principal Technical Program Manager works across teams and stakeholders to support region expansion and capacity planning, improve processes, and promote long-term regional health, customer success, and operational excellence.

Requirements

• Bachelor's degree and 6+ years of experience in engineering, product or technical program management, data analysis, or product development, or equivalent experience.
• 3+ years of experience managing cross-functional and/or cross-team projects.
• Ability to meet Microsoft, customer, and/or government security screening requirements, including passing the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter.

Nice To Haves

• Bachelor's degree and 12+ years of experience in engineering, product or technical program management, data analysis, or product development, or equivalent experience.
• 8+ years of experience managing cross-functional and/or cross-team projects.
• At least 1 year of experience reading and/or writing code, such as for sample documentation or product demos.
• Master's degree in a related field such as Business, Engineering, Industrial Engineering, Supply Chain Management, Operations Management, or Supply Chain Analytics, and 6+ years of experience in supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related work.
• At least 4 years of experience managing cross-functional and/or cross-team projects (for the master's-degree qualification path).
• At least 1 year of experience reading and/or writing code, such as for sample documentation or product demos (for the master's-degree qualification path).
• At least 1 year of technical product/service/project, software development, or software engineering experience.
• At least 1 year of experience working with cross-team stakeholders in a matrixed organization.

Responsibilities

• Strengthen relationships across CO+I and with key stakeholders, promoting a unified approach to region expansion.
• Analyze capacity inputs across teams, understand internal and external growth assumptions, and challenge assumptions or inputs that do not align.
• Use engagement insights and root cause analyses to refine and automate processes, maintain high standards, and drive ongoing improvements.
• Champion long-term regional health initiatives focused on sustained customer success and operational excellence.
• Align internal and external stakeholders with regional strategies through clear, actionable next steps.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal