Principal Technical Program Manager

Microsoft • Redmond, WA

17h

About The Position

Microsoft is hiring a Principal Technical Program Manager for Cloud Operations + Innovation (CO+I), the organization responsible for the cloud infrastructure that powers Microsoft online products and services. The role helps shape how Microsoft’s cloud is deployed and operated worldwide, with a focus on smart growth, operational efficiency, and delivering a trusted experience to customers and partners.

The position addresses gaps between steady-state supply planning and rapidly changing operational realities. It develops data center strategies from problem definition through executive decision-making, translating infrastructure, technology, and business considerations into feasible options. The role also builds financially rigorous investment cases and turns approved strategies into executable programs, aligning cross-functional partners and influencing leaders to adopt new strategies and operating models.

The role requires a bachelor's degree and at least six years of relevant experience, or equivalent experience, as well as at least three years managing cross-functional or cross-team projects. Preferred qualifications include more extensive program and supply-chain experience, familiarity with data center infrastructure and GPU/AI accelerator deployments, and advanced use of Microsoft 365 tools. The position requires passing the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter.

Requirements

• Bachelor's degree and 6+ years of experience in engineering, product or technical program management, data analysis, or product development, or equivalent experience.
• 3+ years of experience managing cross-functional and/or cross-team projects.
• Ability to meet Microsoft, customer, and/or government security screening requirements, including passing the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter.

Nice To Haves

• Bachelor's degree and 12+ years of experience in engineering, product or technical program management, data analysis, or product development, or equivalent experience.
• 8+ years of experience managing cross-functional and/or cross-team projects.
• 1+ year of experience reading and/or writing code, such as for sample documentation or product demos.
• Master's degree in a related field such as Business, Engineering, Industrial Engineering, Supply Chain Management, Operations Management, or Supply Chain Analytics, and 6+ years of relevant supply planning, operations, supply chain, sourcing, or manufacturing experience, or equivalent experience.
• Experience working with data center infrastructure and/or GPU/AI accelerator deployments.
• Advanced proficiency in Excel, PowerPoint, and the broader Microsoft 365 suite, including Word, Teams, SharePoint, and Power BI, with the ability to build executive-ready models and presentations.
• 4+ years of experience in forecasting, demand planning, supply planning, and/or Sales and Operations Planning.
• 4+ years of experience in Data Center, Cloud Services, or Supply Chain planning.
• Experience in technology, cloud services, and supply chain management.
• Demonstrated experience leading and managing a business-critical function.
• Demonstrated experience in cloud infrastructure/services.
• Demonstrated experience in data center foundation, operations, and network.

Responsibilities

• Lead rapid-response supply planning for gaps where actual conditions diverge from the steady-state plan, including creating supply optionality across regions and capacity types, resolving stranded or at-risk assets, capitalizing on opportunistic power deals, running scenario drills, and triaging escalations.
• Develop new data center strategies at regional, metro, or capability level from problem framing through executive decision, including defining the question, building analysis, and presenting recommendations.
• Translate across data center infrastructure—including power, land, network, construction, and capacity—technology roadmaps, and business requirements to develop technically grounded and operationally feasible options.
• Build business cases by modeling capital and operating costs, lead times, and risks with Finance, and frame investment decisions for leadership.
• Coordinate partners across Engineering, Finance, Supply Chain, Planning, Execution, and Operations to align on direction and resolve competing priorities.
• Influence adoption of new strategies and operating models with evidence and conviction, constructively challenging the status quo and engaging senior leaders.
• Turn strategy into an executable program by defining milestones, governance, and success metrics, and drive progress through clear ownership and decisive escalation.

Benefits

• Certain roles may be eligible for benefits and other compensation; additional benefits and pay information is available through the linked Microsoft careers page.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal