Principal Technical Program Manager

Oracle•Nashville, TN

10d•$97,500 - $209,500

About The Position

The Principal Technical Program Manager will join Oracle Cloud Infrastructure’s New Region & Multicloud delivery TPM team within the Data Center Delivery organization. The role owns end-to-end execution of multiple data center infrastructure projects, including critical builds in the organization’s roadmap. It requires anticipating and mitigating delivery risks, managing project timelines and costs, and maintaining quality standards. The position has significant accountability and autonomy and involves engagement with design, engineering, operations, supply chain, vendors, and network delivery teams. The role manages technical and non-technical programs, establishes scope and milestones, forecasts funding and resources, and guides change management. It drives program strategy, execution, risk management, reporting, operational efficiency, continuous improvement, and cross-functional collaboration. The position also supports security escalation response, compliance, incident management, stakeholder alignment, and data-informed decision-making. Oracle identifies this as Career Level IC4.

Responsibilities

Own end-to-end delivery of multiple data center infrastructure projects concurrently.
Identify delivery risks and develop mitigation strategies to reduce impacts on timelines and costs.
Oversee all project build phases to ensure timely delivery within budget and required quality standards.
Develop and implement long-term strategies to reduce complexity and increase delivery speed.
Communicate project status and concerns to internal and external stakeholders.
Use technical knowledge to identify risks, manage scope, estimate timelines, request feasibility assessments, define testing requirements, and determine resources.
Ensure delivery meets third-party, security, export, and accessibility compliance requirements.
Coordinate rapid responses to security escalations and other issues, assess risks, communicate with executives or senior team members, and execute mitigation and resolution plans.
Forecast program demand, funding, and resourcing and identify risks to achieving goals.
Develop and implement processes to meet organizational service-level agreements (SLAs).
Track and manage program dependencies and risks; support planning and escalation response.
Develop delivery standards and guidelines aligned with Oracle best practices.
Identify and quantify process automation opportunities and advocate for prioritization.
Contribute to incident management and identify process improvements.
Align priorities with customers and stakeholder teams through regular reporting to senior leadership.
Establish program scope and milestones aligned with broader plans and company goals; help define KPIs and measurement methods.
Build and execute communication strategies for partners and customers, influencing decisions about Oracle systems and best practices.
Manage complex cross-organizational technical and non-technical programs affecting products and business.
Guide program staff and cross-functional teams, provide technical direction, and help remove workflow barriers.
Maintain program plans, status reports, risk and issue documentation, and other program records.
Lead status meetings and keep teams and leadership informed.
Lead initiatives that improve operational efficiency, SLA adherence, and productivity.
Guide program change management for changes to priorities, scope, schedules, or requirements.
Manage complex issues, bottlenecks, and risks; assess costs, benefits, and ROI; and balance business needs against technical constraints.
Remove program blockers and identify technical and resource options to deliver solutions and drive adoption.
Lead program improvements and cross-team process optimization; develop workflows and deploy cross-functional solutions to address business problems.
Integrate continuous improvement into programs, use data-driven decision frameworks, identify reliability and availability gaps, and iterate based on feedback, KPIs, and retrospectives.
Define requirements and configurations for existing and new development tools, where applicable.
Facilitate collaboration across teams, align priorities and goals, and develop relationships with stakeholders.
Provide technical direction and mentorship, influence change, and maintain program-team alignment and motivation.
Create and automate reports; work with development teams to improve reporting, dashboards, forecasts, and models.
Analyze data, including trends and KPIs, to solve program problems and support data-informed decisions.
Act as a liaison among stakeholder teams, manage internal and external relationships, document stakeholder needs, and implement solutions that improve satisfaction.
Assess risks to customer satisfaction and coordinate mitigation while balancing team priorities with Oracle commitments.
Coordinate tasks, timelines, and deliverables; delegate and prioritize work across projects and adjust plans when resources or timelines change.
Analyze and resolve moderately complex problems, escalating critical unresolved issues with assessments and proposed solutions.
Pursue learning and feedback, stay current with industry practices, and coach and mentor junior team members.
Recommend and implement process improvements and evaluate their impact on stakeholders.
Participate in candidate interviews, assess candidates, and provide hiring recommendations.