Principal Specialist, Learning Operations Specialist (Remote)

RTX•US-MI-REMOTE, MI

1d•$86,800 - $165,200•Remote

About The Position

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

Requirements

Bachelor’s degree in Human Resources, Business, Education, Engineering, Digital/IT, or related field.
Typically requires: A University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experience
Experience managing complex logistics for multi‑session programs, events, or training initiatives.
High proficiency with Microsoft 365 (Excel, PowerPoint, Teams, SharePoint) and comfort working in HR/learning systems (e.g., LMS, survey platforms).
Strong organizational skills with demonstrated ability to manage multiple priorities and deadlines across stakeholders and time zones.
Excellent written and verbal communication skills and strong attention to detail.
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Nice To Haves

Experience supporting leadership development programs in a matrixed organization.
Experience with data analysis and visualization tools (e.g., Power BI, Tableau) to create dashboards and insights.
Prior experience coordinating with external training vendors and internal facilitators.
Demonstrated ability to work effectively across functions (HR, business leaders, Talent Acquisition, Finance, IT).
Experience generating professional presentations that effectively communicate to multiple audiences, including senior and executive leaders.

Responsibilities

Own day-to-day operational execution of ELDP and DLDP learning and development activities in partnership with the Program Manager.
Support rotational assignment processes (where applicable): track rotations, coordinate with HR and business leaders, and maintain accurate participant records.
Manage and maintain calendar and key milestones for all learning and development activities for DLDP & ELDP
Coordinate logistics for DLDP & ELDP Recruiting efforts, including creating & maintaining interviewer lists, Zoom invites, day-of logistics, and participant follow up
Track and report regularly to Program Manager on off-placement status. For DLDP, manage calendar and logistics of off-placement list and interviews.
Coordinate logistics for in-person and virtual sessions, including facilities, catering, travel guidance, materials management, and technology (Teams/Zoom, LMS, virtual classrooms), including up to 20% travel for onsite logistics.
Partner with external vendors and internal facilitators to manage contracts, session schedules, rosters, and evaluations.
Ensure all learning content, pre‑work, and post‑work are delivered on time and accessible to participants.
Maintain accurate ELDP & DLDP participant data, including enrollment, completion status, rotations, and key milestones.
Develop and maintain dashboards and standard reports (alumni reporting, participation, completion, feedback, program health, and other key metrics) for HR, business leaders, and the Program Manager.
Analyze feedback and operational data to identify trends, risks, and opportunities for improvement.
Serve as a primary operational contact for participants, people leaders, HR business partners, and rotation hosts.
Respond to queries about program logistics, eligibility, timelines, and requirements, escalating issues to the Program Manager as needed.
Support communications, including program announcements, onboarding materials, participant guides, and manager toolkits.
Document and maintain standard operating procedures (SOPs) for ELDP and DLDP operations.
Identify and implement process improvements to streamline operations, reduce manual work, and enhance participant experience.
Support harmonization and alignment efforts across RTX leadership development programs (e.g., shared templates, standardized metrics, common processes).
Contribute to pilot efforts and change management when program design, curriculum, or eligibility criteria evolve.