Principal Specialist, Employee Communications & Digital Channels

GlobalFoundries•Austin, TX

2d•$72,000 - $126,000

About The Position

GlobalFoundries is seeking an experienced digital channels and employee communications professional to lead and evolve the company's internal digital communications ecosystem, with primary responsibility for gfcurrent, GF's Unily-powered intranet. The role shapes channel strategy and the employee digital experience, helping employees access relevant, timely and engaging information. The position combines digital channel strategy, content management, governance, analytics, user experience and stakeholder partnership. The individual collaborates with Communications, Information Technology, Human Resources, business stakeholders and external vendors to drive adoption, engagement and continuous improvement across GF's digital channels. The role also serves as the operations lead for Employee Communications, overseeing team workflows, editorial planning, project tracking, the internal SharePoint environment, recurring communications processes and shared resources. The position includes supporting Environmental, Health, Safety & Security requirements and programs.

Requirements

Bachelor's degree in communications, journalism, marketing, digital media, information management or a related field.
At least 4 years of experience in employee communications, digital communications, intranet management, content strategy or a related discipline.
Experience managing a corporate intranet, digital experience platform or enterprise content management environment.
Strong writing, editing, content development and storytelling capabilities.
Experience developing channel strategies, governance standards, editorial processes and content workflows.
Experience using analytics and user insights to guide communications or digital experience improvements.
Ability to work effectively with cross-functional teams, senior stakeholders, technology partners and external vendors.
Strong project management skills and ability to independently manage competing priorities in a fast-paced environment.
Motivated, collaborative and detail-oriented, with sound judgment and a commitment to quality.

Nice To Haves

Experience with Unily or a comparable digital employee experience or intranet platform.
Working knowledge of the Microsoft 365 ecosystem, including SharePoint, Teams, Viva Engage, Power Apps or Power Automate.
Experience with user experience research, information architecture, accessibility, metadata and content tagging.
Experience supporting platform adoption, training, change management or digital transformation initiatives.
Experience in a global, manufacturing, technology, semiconductor or complex matrixed organization.

Responsibilities

Develop and execute digital channel strategies that support employee communications priorities and business objectives.
Lead the evolution of gfcurrent using employee feedback, analytics and platform capabilities to improve employee experience, engagement and adoption.
Maintain a roadmap for channel enhancements, governance improvements and continuous optimization.
Identify opportunities to improve how employees discover, access and engage with information across digital channels.
Partner with business stakeholders to align channel capabilities with organizational needs and priorities.
Own the overall management, governance and content strategy for gfcurrent.
Design, build and maintain intranet sites, pages and digital experiences using content management, user experience and editorial best practices.
Oversee the gfcurrent homepage, company news channels and recurring content programs, ensuring content is timely, relevant, accurate and aligned with company standards.
Establish and evolve publishing standards, workflows, metadata, tagging and quality controls.
Create, edit, publish and optimize content for digital channels and employee audiences.
Maintain an enterprise editorial calendar and coordinate communication plans and priorities with global and regional content owners.
Provide guidance, training and support to content contributors, channel owners and users.
Partner with Information Technology, Unily and other stakeholders on platform enhancements, issue resolution and continuous improvement.
Monitor channel performance and key metrics, and translate insights into recommendations that improve engagement and effectiveness.
Produce regular reporting and dashboards for Communications and business stakeholders.
Identify trends, gaps and opportunities to strengthen content strategy, usability, adoption and employee experience.
Apply user experience, accessibility and design best practices across digital channels.
Build partnerships across Communications, Information Technology, Human Resources and business teams.
Lead recurring planning and customer success discussions with Unily and other platform partners.
Gather business requirements and translate communications needs into scalable channel solutions.
Support platform-related projects, enhancements, integrations and change management initiatives.
Communicate proactively with stakeholders, providing recommendations, updates and follow-through.
Lead day-to-day Employee Communications team operations, managing workflows, priorities, calendars, tools and recurring deliverables.
Own and maintain the team's internal SharePoint sites, document libraries, permissions, file structures and shared resources.
Manage editorial calendars and project-tracking tools for communications plans, projects, owners, deadlines and status.
Develop and maintain operating procedures, templates, checklists and documentation that support consistency, efficiency and business continuity.
Coordinate communications intake, project tracking and execution across the team.
Manage operational onboarding and offboarding, including access to team platforms, distribution lists, Microsoft 365 groups and shared workspaces.
Support planning and execution of recurring employee communications programs and events, including GlobalCast.
Identify opportunities to streamline processes, strengthen coordination and improve team effectiveness.
Support broader employee communications initiatives, campaigns and special projects as business needs evolve.
Perform activities safely and responsibly and support Environmental, Health, Safety & Security requirements and programs.