Principal Solution Consultant, Commercial Solutions

ConcertAI • Plymouth Meeting, PA

8d

About The Position

The Principal Solution Consultant is a senior, market-facing solution advisor who helps ConcertAI identify, shape, and win strategic opportunities with pharmaceutical and life sciences customers. The role combines pharmaceutical and market access expertise, consultative selling, solution strategy, and executive relationship management to translate customer challenges into solutions using ConcertAI's data, technology, and applications.

The consultant partners closely with Sales and advises senior customer stakeholders throughout the commercial lifecycle, from opportunity development and discovery through solution strategy, proposal, negotiation, and close. The role contributes to revenue growth, pipeline development, strategic account expansion, and customer relationships. Compensation is expected to include a commission or other variable component tied to commercial performance.

The role also brings customer and market insights to Product and organizational strategy, helps develop repeatable solution narratives, and mentors Solution Consultants and Solution Architects. ConcertAI describes its mission as using AI and real-world data to improve healthcare decision-making and patient outcomes.

Requirements

• Bachelor's or master's degree in Business, Healthcare Administration, Information Systems, Engineering, Analytics, Life Sciences, or a related field.
• 15+ years of experience in pharmaceutical, life sciences, healthcare data, consulting, solution consulting, enterprise technology, or related fields.
• Significant experience in solution selling, consultative selling, pre-sales, strategic consulting, or commercially oriented client advisory roles.
• Deep knowledge of pharmaceutical commercial and/or market access organizations, strategies, workflows, and data.
• Demonstrated ability to engage and influence senior and executive-level pharmaceutical stakeholders.
• Strong professional network within pharmaceutical manufacturers and/or the broader market access ecosystem.
• Track record of supporting or directly influencing complex enterprise sales and strategic opportunities.
• Ability to identify business opportunities, develop solution strategies, and articulate compelling business value.
• Strong understanding of pharmaceutical data, analytics, technology ecosystems, and customer buying processes.
• Excellent executive communication, presentation, facilitation, negotiation, and relationship-building skills.

Nice To Haves

• Established relationships with senior leaders across pharmaceutical Market Access, Commercial Operations, Patient Services, Analytics, Data, or related organizations.
• Experience selling or consulting around pharmaceutical data, analytics, patient services, market access, or enterprise technology solutions.
• Experience with specialty pharmacy, specialty distribution, hub, payer, claims, and related market access datasets.
• Experience with enterprise data platforms, SaaS, analytics, or data-as-a-service solutions.
• Demonstrated history of meeting or exceeding commercial objectives, revenue targets, or pipeline goals.

Responsibilities

• Partner with Sales executives to develop and execute solution strategies for strategic and complex pharmaceutical opportunities.
• Lead customer discovery to understand strategic priorities, business challenges, organizational dynamics, existing capabilities, and unmet needs.
• Engage customers early to help define problems, shape solution requirements, and establish buying criteria.
• Connect customer objectives to ConcertAI's data, technology, analytics, applications, and measurable business value.
• Lead executive-level solution presentations, workshops, demonstrations, and strategic discussions.
• Position ConcertAI as a strategic partner and advisor, and translate complex capabilities into clear business value, outcomes, differentiation, and reasons to act.
• Partner with Sales throughout opportunity qualification, solution development, proposal, negotiation, and close.
• Share accountability with Sales for advancing and winning strategic opportunities.
• Identify expansion opportunities within existing accounts and use industry knowledge and professional relationships to identify customer needs and commercial opportunities.
• Build relationships with senior stakeholders across pharmaceutical manufacturers and the broader market access ecosystem.
• Support account and opportunity strategy, executive engagement planning, and complex deal pursuits.
• Provide commercial insight into competitive positioning, customer buying behavior, market dynamics, and solution differentiation.
• Contribute to pipeline development, revenue growth, and assigned or shared commercial targets.
• Advise customers on pharmaceutical market access, patient services, data, analytics, commercial workflows, and how technology can address business challenges and improve decision-making.
• Maintain knowledge of pharmaceutical commercial and market access strategies, operating models, data ecosystems, and technology trends.
• Represent ConcertAI at industry meetings, conferences, customer forums, and other strategic events as appropriate.
• Ensure customer objectives, business cases, promised capabilities, and commercial commitments are understood by Product and Implementation teams.
• Participate in structured handoffs for strategic and complex opportunities, maintain strategic customer context during major implementations when appropriate, and re-engage when material solution changes require alignment or commercial discussion.
• Bring market intelligence, customer feedback, competitive insights, and emerging needs into Product and organizational strategy.
• Identify emerging customer needs that could translate into new solutions, offerings, or commercial opportunities.
• Partner with Product leadership to influence roadmap priorities based on market demand and customer requirements.
• Develop repeatable solution narratives and industry-specific value propositions.
• Mentor Solution Consultants and Solution Architects on customer engagement, consultative selling, domain expertise, and solution positioning.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal