Principal Solutions Consultant

Bloomreach

1d • $225,000 - $265,000 • Remote

About The Position

Bloomreach is seeking a senior trusted advisor to lead pre-sales work for its most strategic and complex sales cycles across the Americas (US, Canada, and LATAM). The role partners with sales leadership, Account Executives, and executive buyers to develop customer use cases through technical deliverables, business cases, and pre-sales consultancy across Bloomreach’s agentic personalization platform, including cross-channel marketing automation powered by Loomi AI.

The Principal Solutions Consultant helps establish long-term customer partnerships and supports Bloomreach’s expansion in the market by defining tools, processes, and best practices for the Solutions team. The role also represents Bloomreach to customers, partners, and industry audiences, and requires expertise spanning marketing, search and merchandising, technical sales, integrations, implementation approaches, and customer value articulation.

Requirements

• At least 10 years of relevant pre-sales experience, preferably in SaaS or marketing, with a record of leading complex strategic enterprise deals.
• Expertise in technical sales across SaaS, MarTech, e-commerce, or CDP, with deep knowledge of cross-channel marketing automation and working knowledge of search and merchandising.
• Strong understanding of machine learning and AI, CDPs, marketing automation, and analytics, with the ability to explain these topics in business terms.
• Strong business and quantitative acumen, including the ability to quantify technical solutions’ business impact through ROI models and business cases.
• Excellent presentation skills, including presenting to large audiences at conferences, webinars, and executive briefings.
• Executive presence and credibility with C-suite stakeholders.
• Industry experience in retail, e-commerce, marketplaces, or D2C brands.
• Hands-on development experience with HTML, CSS, JavaScript, and web technologies, including building custom demonstrations and prototypes.
• Deep proficiency with APIs, data integration, and implementation approaches, and the ability to guide client IT and architecture teams.
• Experience mentoring other Solutions Consultants or leading team initiatives and processes.
• Excellent problem-solving skills and ability to design solutions for complex business requirements.
• Commitment to continuous learning and keeping up with industry trends and technologies.

Nice To Haves

• Experience building agentic workflows or AI-powered automations, such as LLM tooling, MCP servers, or workflow automation.
• Expertise with templating languages such as Jinja or Liquid.
• Experience with cross-channel marketing and personalization, including email, SMS, and onsite experiences.
• Experience speaking at industry events or publishing thought-leadership content.

Responsibilities

• Act as a full-platform expert across Marketing and Search & Merchandising, leading pre-sales for the most strategic and complex opportunities.
• Lead tailored product demonstrations and presentations for audiences up to the C-suite, showing the value of AI-powered cross-channel marketing experiences using Loomi AI.
• Partner with Account Executives and sales leadership on strategic account plans and lead expert-level discovery, including customer-experience mapping and gap-analysis workshops.
• Build business cases that quantify revenue and operational impact, and support non-standard pricing decisions, including the effect of integration options on deal structure.
• Design cross-product solutions for complex use cases, identify opportunities to unlock new ARR, and explain competitive positioning in the context of each opportunity.
• Design and own custom paid proof-of-concepts or support live client implementations, providing integration and implementation expertise comparable to a Senior Solutions Architect.
• Use hands-on prototyping and AI tooling, including agentic workflows, to demonstrate customer use cases and simplify the Solutions team’s work.
• Serve as a team lead by defining methods and processes for new assignments, coordinating other Solutions Consultants, and mentoring the team on discovery, demonstrations, and best practices.
• Represent Bloomreach as a speaker or panelist at trade shows and industry events, and create external-facing thought-leadership materials with Marketing.
• Liaise with the Partner team and bring technical partners into broader opportunities.
• Research and advocate for best practices across Loomi AI and cross-channel marketing, and share field insights with Product and Marketing.

Benefits

• Medical, dental, and vision insurance.
• 401(k) plan with employer contribution.
• Flexible working hours.
• Five paid days off per year for volunteering.
• People Development Program and personal-development workshops.
• Annual professional education budget of $1,500.
• Employee Assistance Program with counselors.
• Calm sleep and meditation app subscription.
• One additional company-wide day off each quarter for DisConnect days.
• Sports, yoga, and meditation opportunities.
• Extended parental leave of up to 26 calendar weeks for primary caregivers.
• Restricted Stock Units or stock options, depending on role, seniority, and location.
• Company performance bonus.
• Employee referral bonus of up to $3,000.
• Work-anniversary recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed