Principal Solution Consultant- Moveworks

ServiceNow • New York, NY

9d

About The Position

As a member of the Moveworks Solution Consulting team, the Principal Solution Consultant supports solution sales and guides revenue for an assigned product and territory, partnering with Sales, Product Management, and the executive team. This hands-on technical consultant develops, positions, and delivers product-specific solutions throughout sales cycles while helping achieve quarterly and annual sales goals.

The role serves as a technical and domain expert on a client-facing sales team pursuing customers across multiple industries. It includes leading discovery and product demonstrations, building client relationships, guiding strategic programs in top accounts, and sharing customer feedback with Product Management. The consultant also contributes reusable practices and assets to the team, tracks competitive positioning, and supports marketing events. Preferred locations are Philadelphia, Pennsylvania; Chicago; or Dallas. Travel may be required as necessary. The position is listed as flexible or remote.

Requirements

• Experience leveraging or critically evaluating how to integrate AI into work processes, decision-making, or problem-solving.
• Solid understanding of cloud architecture and RESTful APIs.
• At least 10 years of pre-sales solution consulting or sales engineering experience.
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions.
• Experience collaborating with Product Management, Product Marketing, partners, and Professional Services.
• Territory management skills, including pipeline building and working with a Sales counterpart to promote execution excellence.
• Willingness to travel as necessary.

Nice To Haves

• Scripting or coding experience to build prototypes for bespoke customer use cases and integrations with systems not supported by out-of-the-box Moveworks connectors.
• Familiarity with RPA, iPaaS, or low-code/no-code tools.

Responsibilities

• Support product sales as a technical and domain expert on a client-facing sales team pursuing customers and prospects across multiple industries.
• Lead discovery workshops to identify customer challenges and deliver product demonstrations aligned with customer needs.
• Develop relationships with client partners.
• Guide strategic programs in top accounts, including customer journey sessions to agree on roadmaps and outcomes.
• Provide Product Management with feedback about product enhancements that address customer needs and add value.
• Share and learn best practices and reusable assets with other Solution Consultants to improve team quality and efficiency.
• Stay current on competitive analysis and market differentiation.
• Support marketing events, including executive briefings, conferences, user groups, and trade shows.
• Partner with Sales, Product Management, and the executive team to guide product revenue and support quarterly and annual sales goals for an assigned territory.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed