Principal Sales Operations Business Partner

Flock•Boston, MA

8d•$150,000 - $215,000•Onsite

About The Position

The Principal Sales Operations Business Partner will serve as the primary sales operations advisor to the SVP of Sales and Law Enforcement leadership, translating strategic direction into a predictable, data-backed operating model across the Law Enforcement sales organization. The role leads business planning, provides visibility into pipeline health and sales performance, and recommends actions to address risks and improve execution. It partners with cross-functional teams and drives strategic initiatives that strengthen the sales operating model and field adoption. The position also directs the SVP’s operating cadence, including forecast calls, quarterly business reviews, staff meetings, executive briefing materials, and action-item tracking. This is an individual contributor role in year one, with 70–80% of its scope focused on core sales operations and revenue strategy rather than administration or backend analysis. The role is based in Boston or Atlanta and includes in-person time with coworkers.

Requirements

10+ years of progressive experience in Sales Operations, Revenue Operations, Sales Strategy, Management Consulting, Chief of Staff, or a related field; equivalent experience may be considered.
Demonstrated experience serving as a trusted advisor to senior sales executives and influencing strategic decisions without formal authority.
Strong command of forecasting, pipeline analysis, quota and territory modeling, capacity planning, sales productivity, and performance management.
Deep understanding of B2B or enterprise sales cycles, deal execution, operating cadences, and cross-functional revenue processes.
Experience leading complex, cross-functional initiatives from problem definition through implementation and adoption.
Exceptional analytical and problem-solving ability, sound judgment, and ability to focus leaders on the actions that matter most.
Advanced proficiency in Salesforce or an equivalent CRM and Excel or Google Sheets.
Comfort operating in ambiguity and shifting between strategic thinking, detailed analysis, executive preparation, and hands-on execution.
Must be based in Boston or Atlanta.

Nice To Haves

Experience with BI tools such as Tableau or Sigma.

Responsibilities

Serve as the primary sales operations advisor to the SVP of Sales and Law Enforcement leadership, framing business questions and providing data-driven recommendations.
Lead annual and quarterly business planning for territory design, coverage models, capacity planning, headcount planning, and goal setting.
Own the operating view of pipeline health, forecast quality, representative attainment, and productivity; identify performance risks and recommend corrective actions.
Partner with Deal Desk, Finance, Legal, Marketing, Enablement, Product, and Customer Success to strengthen sales processes, deal execution, policy adoption, and cross-functional handoffs.
Drive cross-functional strategic initiatives to refine the sales operating model, establishing owners, milestones, accountability mechanisms, and field adoption guidance.
Direct the operating cadence and chief-of-staff rhythm for the SVP of Sales, including forecast calls, QBRs, staff syncs, executive briefing materials, and action-item tracking across leadership forums.