Operations Business Partner

Turner & Townsend•New York, NY

5d•$65,000 - $75,000•Hybrid

About The Position

Turner & Townsend is seeking an experienced, self-driven, detail-oriented business finance and operations professional to support the Real Estate sector business support function for its New York City Cost Center. The role works closely with the broader Finance team and Commission Managers, Directors, and Cost Center Leaders on commercial finance and operations. On-site office presence is required three days per work week, although on-site requirements may change depending on client needs. The position supports financial management and analysis, including project forecasting, invoicing, budget monitoring, revenue and cost allocation, billing processes, and utilization reporting. It also supports SOX compliance, expense and invoice review, leadership forecast meetings, sector reporting, commercial documentation, bid preparation, procurement portal registrations, administrative coordination, and monitoring required training and declarations. The role also supports the digital team’s development of Cost Center Leader dashboards, coordinates with market operations leads, and assists with special projects. SOX control responsibilities may be part of the role where applicable.

Requirements

Excellent written and verbal communication skills, with strong attention to detail and accuracy.
Strong organizational skills and ability to prioritize effectively and meet deadlines.
Strong teamwork and collaboration skills, including supporting colleagues, senior management, and external clients.
Strong problem-solving skills and ability to think critically and strategically, anticipate needs, and proactively resolve issues.
Resilient character and comfort working in a fast-paced environment with multiple stakeholders and tight deadlines.
Ability to handle confidential information and maintain the security of records and files.
Self-starter who takes initiative to improve processes.
Results-driven with a proactive approach.
Experience in client billing.

Nice To Haves

Bachelor’s degree in business or a related field.
Five or more years of experience in a business support, operations, or finance/accounting function.
Experience working in a professional services or consulting environment.
Experience with Microsoft Dynamics 365 accounting software.

Responsibilities

Collaborate with Commission Managers, Directors, and Cost Center Leaders to forecast, invoice, and monitor project budgets, identify potential issues, and analyze financial performance.
Work with the Finance team to ensure accurate revenue and cost allocation, improve billing processes, and drive process efficiencies.
Analyze utilization data, including timesheet compliance and accuracy, and support Cost Center Leaders with utilization reporting.
Understand and communicate SOX compliance requirements and assist SOX ambassadors in promoting compliance within the territory.
Review expense submissions to ensure timely and accurate accounting and invoicing.
Coordinate midmonth and monthly forecast meetings with leadership teams.
Assist with Real Estate Sector reporting.
Review trial balances and update related commercial documents.
Ensure adherence to Turner & Townsend standard procedures and policies across the commercial function.
Support bid preparation by reviewing project margin templates and financials.
Coordinate external client procurement portal registrations.
Provide general administrative support, including meeting preparation and coordination.
Monitor mandatory training and declaration completions across the territory.
Learn and support the digital team with development of Cost Center Leader dashboards.
Lead, manage, or coordinate with existing market operations leads.
Assist with special projects as requested.