Operations Business Partner

Turner & Townsend • New York, NY

4d • Hybrid

About The Position

Turner & Townsend is seeking an experienced, self-driven, detail-oriented Business Finance and Operations Manager to support the Real Estate sector business function for its New York City Cost Center. The role works closely with the broader Finance team and Commission Managers, Directors, and Cost Center Leaders on commercial finance and operations. On-site office presence is required three days per week, though requirements may change depending on client needs.

The position supports financial forecasting, invoicing, project budget monitoring, revenue and cost allocation, billing processes, utilization reporting, SOX compliance, expense review, sector reporting, bid preparation, procurement portal registrations, and administrative coordination. It also supports the development of cost center leader dashboards, coordinates with market operations leads, and assists with special projects. The role may include SOX control responsibilities, where applicable.

Requirements

• Excellent written and verbal communication skills, with strong attention to detail and accuracy.
• Strong organizational skills and ability to prioritize effectively to meet deadlines.
• Strong teamwork skills, including collaboration with and support for colleagues, senior management, and external clients.
• Strong problem-solving skills and ability to think critically and strategically.
• Ability to anticipate needs and proactively resolve issues.
• Resilient character and comfort working in a fast-paced environment with multiple stakeholders and tight deadlines.
• Ability to handle confidential information and maintain the security of records and files.
• Self-starter who takes initiative to improve processes.
• Results-driven with a proactive approach.
• Experience in client billing.
• Bachelor’s degree in business or a related field is preferred.
• Five or more years of experience in a business support, operations, or finance/accounting function is preferred.

Nice To Haves

• Experience working in a professional services or consulting environment.
• Experience with Microsoft Dynamics 365 accounting software.

Responsibilities

• Collaborate with Commission Managers, Directors, and Cost Center Leaders to forecast, invoice, and monitor project budgets; identify potential issues; and analyze financial performance.
• Work with the finance team to ensure accurate revenue and cost allocation, improve billing processes, and drive process efficiencies.
• Analyze utilization data, including timesheet compliance and accuracy, and support Cost Center Leaders with utilization reporting.
• Understand and communicate SOX compliance requirements and assist SOX ambassadors in promoting compliance within the territory.
• Review and analyze expense submissions to ensure timely and accurate accounting and invoicing.
• Coordinate midmonth and monthly forecast meetings with leadership teams.
• Assist with Real Estate Sector reporting.
• Review trial balances and update related commercial documents.
• Ensure adherence to Turner & Townsend standard procedures and policies across the commercial function.
• Support bid preparation by reviewing project margin templates and financials.
• Coordinate external client procurement portal registrations.
• Provide general administrative support, including meeting preparation and coordination.
• Monitor mandatory training and declaration completions across the territory.
• Learn and support the digital team with development of Cost Center Leader dashboards.
• Lead, manage, or coordinate with existing market operations leads.
• Assist with special projects as requested.

Benefits

• A flexible working environment that supports work-life balance.
• An inclusive workplace where employees have the opportunity and voice to affect change.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level