Principal Property Claims Adjuster

PEMCO•Seattle, WA

50d•$77,781 - $146,891•Onsite

About The Position

PEMCO has a dynamic and challenging opportunity for a Principal Property Claims Adjuster to join our community. In this role, you will be responsible for principal-level property claims adjusting that provides outstanding service to all customers while thoroughly investigating, evaluating, and negotiating property claims.

Requirements

B.A. or B.S. degree or equivalent work experience (business or related field).
10 years of experience in adjusting moderate to complex property and/or casualty claims is required. Claims experience in combination with transferable experience in contracting or water mitigation will be considered.
Advanced proficiency with residential construction and estimating software, such as Xactimate, is required.
Valid driver's license and a good driving record are required.
MS Office: Skilled proficiency in Excel, Word, Outlook is required.
Compliance: Possesses knowledge and understanding of relevant laws, rules, and regulations is required.

Nice To Haves

Insurance industry designations or certifications preferred.

Responsibilities

Interact with policyholders, agents, claimants, witnesses, attorneys, contractors, public adjusters, and other vendors/partners to facilitate accurate, prompt claims resolution.
Effectively manage fluctuating workload, with minimal supervision, while maintaining focus on claims quality and customer experience.
Conduct physical inspections at the scene of loss to determine scope of damage and control estimates provided by vendors.
Collaborate with other internal departments in recognizing and referring claims involving SIU, subrogation, auto physical damage, and total loss.
Build rapport with policyholders, customers, agents, carriers, attorneys, and vendors to facilitate prompt and accurate claim resolution.
Apply case and statutory law in the proactive adjustment of complex property claims located in Washington and Oregon.
Accurately interpret coverage using advanced-level contract, regulatory, and compliance knowledge, following company file handling procedures.
Issue timely claims payments with a high level of claims payment authority; present files outside of authority level for review and approval.
Direct and coordinate vendors and experts to achieve restoration project timeline goals while keeping insured apprised, ensuring remarkable customer experience.
Occasional CAT duty as needed.
Demonstrate behaviors consistent with PEMCO's policies, values, code of ethics, and business conduct.
Authentically support the PEMCO Brand and are constantly on the lookout for top talent to join us to achieve our Mission to Worry Less and Live More.
Other duties as assigned.

Benefits

Medical, dental, and vision plans for employees and their eligible family members with generous employer premium cost shares.
Employer-paid basic life and accidental death & dismemberment insurance policies.
Long- and short-term disability benefit coverages.
Participation in PEMCO’s 401(k) plan with a generous employer match (2 for 1 on the first 6% employee pre-tax and/or Roth deferral, up to federal maximums).
Vacation accrual starting at 10 days for new hires, increasing based on tenure to a maximum of 25 days annually.
Four (4) personal days granted immediately upon hire.
Paid holidays for the eight (8) holidays observed by PEMCO.
Up to ten (10) days of sick leave granted immediately upon hire (pro-rated based on hire date and full-time/part-time status).
Paid time off for bereavement, jury duty, and employee volunteering in the community.
Flexible Spending Accounts.
Education Assistance Program after one year of service.
Scholarship program for children of PEMCO employees after one year of service.
Employee Assistance Program.
Well-being program.
Discretionary taxable gifts and gift cards.
Discounts on computer software and hardware, cell phone plans, and rental cars.
Discretionary bonuses.
Tiered sales commissions and/or incentives (from 5-25% of employee’s monthly sales).
Employee referral bonuses.
Shift differential pay.