Principal Product Manager - Commercial Banking Solutions

nCino•Wilmington, NC

14h

About The Position

nCino is seeking a Principal Product Manager to help set direction for its Commercial Banking product line. The role focuses on shaping the broader product vision and making decisions with awareness of their effects across engineering, design, sales, and customer success. The Product Manager will oversee multiple initiatives at different stages, from discovery and research through go-to-market, and bring clarity to teams working through competing priorities. The position partners with stakeholders across the business to turn product vision into an actionable path. It calls for meaningful commercial banking or closely adjacent financial services experience, judgment to balance strategic direction with detailed execution, and the ability to communicate with audiences ranging from engineers to executive stakeholders. The Product Manager owns a feature or feature set and represents its value, roadmap, and connection to the wider customer experience in customer conversations. The role also uses AI and machine-learning capabilities and analytics to inform product decisions, understand customer behavior, validate assumptions, track adoption, identify unmet needs, and explore customer-valued integrations with engineering. The role requires a bachelor's degree in Computer Science or a related field with 8 or more years of related experience or proficiency, or an equivalent combination of education and experience. Travel is less than 10%. The base salary range is $121,900–$213,300 USD.

Requirements

Bachelor’s degree in Computer Science or a related field with 8+ years of related experience or proficiency, or a combination of education and experience.
Experience presenting to multiple levels of a company, including executives.
Strong understanding of software development processes, technologies, and methodologies.
Experience participating in the sales cycle and conducting customer interviews.
Outstanding written and oral communication skills.
Proven ability to plan and deliver products in an agile environment.
Ability to gather product feedback and transform it into actionable requirements.
Travel requirements are less than 10%.

Nice To Haves

Advanced knowledge of Agile principles.
Advanced knowledge of commercial and small-business banking, treasury, and consumer banking processes and regulations.
Experience with loan origination software or technology.

Responsibilities

Own the product roadmap and identify the next highest-priority problems to solve.
Influence company strategy using product knowledge and expertise.
Validate the roadmap with customers and use research from junior product team members to advance planning.
Represent Product vision and voice of the customer in planning sessions with Design and Architecture/Engineering; assess and challenge proposed approaches.
Participate in key build milestones, including sprint reviews and weekly demos.
Lead customer-facing Early Adopter conversations and develop strategic launch plans with cross-functional teams.
Help junior product team members interpret success metrics and work with customer awareness.
Lead customer conversations across segments about feature value, business problems solved, the broader product vision and roadmap, and customer outcomes; handle objections using knowledge of customer usage and business processes.
Explain how the solution compares with competitors and where it is best-in-class.
Use AI and machine-learning capabilities to improve product decision-making, identify customer behavior patterns, forecast trends, and uncover unmet needs.
Apply AI-powered analytics to validate product assumptions, track adoption, and identify improvement opportunities.
Collaborate with Engineering to explore and integrate AI/ML features that add customer value, while keeping informed about emerging technologies and possible product-lifecycle applications.