Principal Engineer, Digital Workplace Technology Engineering

NBCUniversal•New York, NY

2d•$180,000 - $210,000•Remote

About The Position

The Principal Engineer for Digital Workplace Technology is a senior technical leader in NBCUniversal’s Workplace Technology Engineering organization. The role defines and delivers the next-generation digital workplace platform across enterprise collaboration, endpoint engineering, and AI platform engineering, including Microsoft 365, Copilot, Power Platform, and enterprise AI solutions. It supports NBCUniversal’s transformation of its digital workplace into an AI-first productivity platform for employee communication, engagement, and innovation. The position owns the technical vision, roadmap, standards, and end-to-end architecture for workplace platforms, ensuring alignment with enterprise architecture, security, and compliance requirements. It leads engineering of collaboration, identity and security, endpoint, unified communications, and AI services, while driving high availability, performance, security, automation, and consistency across global hybrid-work environments. The role also applies SRE practices, guides platform modernization and AI adoption, and provides technical leadership across engineering teams. It partners with operations, cybersecurity, risk, enterprise architecture, product, and business stakeholders to advance workplace technology and improve the employee experience.

Requirements

12+ years of experience in enterprise engineering, platform engineering, or workplace technology.
Deep expertise in the Microsoft 365 ecosystem, including Teams, SharePoint, Exchange, and OneDrive.
Expertise in endpoint engineering and device management platforms, including Intune, JAMF, and SCCM.
Expertise in cloud platforms; Azure is preferred.
Strong experience in AI/ML or enterprise AI engineering, including Copilot or similar platforms.
Experience with Microsoft 365 Copilot, Copilot Studio, and Power Platform.
Knowledge of MLOps, DevOps, and platform engineering best practices.
Strong architectural, analytical, and problem-solving skills.
Excellent communication and stakeholder management skills.
Strong business acuity, including understanding and practical application of relevant market and industry trends.
Ability to thrive in an ambiguous and fast-paced environment and manage multiple simultaneous projects with organization and time management.

Nice To Haves

Experience in media, entertainment, or large global enterprise environments.
Familiarity with NBCU-specific platforms, such as its intranet, employee portals, and custom digital experiences.
Proven experience leading large-scale enterprise platform transformations.

Responsibilities

Define and lead the technical vision, roadmap, and standards for digital workplace platforms across collaboration, endpoints, and AI.
Own the end-to-end architecture for Workplace Technology Engineering, aligned with enterprise architecture, security, and compliance requirements.
Serve as a technical authority for complex system design, scalability, and long-term platform evolution.
Lead design and engineering of enterprise workplace services, including Microsoft 365, identity and security, endpoint engineering, unified communications, telephony, and conferencing solutions.
Ensure platforms provide high availability, performance, and security while reducing operational overhead through automation and standardization.
Drive global consistency across workplace technologies supporting hybrid work environments.
Architect and deliver enterprise AI capabilities, including Microsoft 365 Copilot, Copilot Studio, Power Platform, and enterprise AI and low-code automation solutions.
Lead engineering of agentic AI solutions, automation workflows, and knowledge systems that improve employee productivity and decision-making.
Establish standards for AI governance, security, responsible use, data protection, privacy, and compliance.
Partner with business stakeholders to identify and prioritize high-value AI use cases.
Apply SRE principles across workplace platforms, define and manage SLIs and SLOs, improve observability and monitoring, and automate operations to reduce manual toil.
Drive reliability, resilience, and operational excellence across global collaboration, endpoint, and AI services.
Act as a senior technical leader and mentor across WTE engineering teams.
Lead architecture reviews, engineering design boards, and technical decision-making forums.
Partner with Workplace Operations, Cybersecurity & Risk, Enterprise Architecture, and Product & Business stakeholders.
Influence strategic decisions and align technology investments with business outcomes.
Drive modernization initiatives, including cloud migration, endpoint transformation, and AI adoption.
Evaluate and integrate emerging technologies in generative AI and LLM ecosystems, digital employee experience platforms, and automation and low-code development.
Enable continuous improvement of employee experience across NBCUniversal’s global workforce.