Director of Digital Workplace Engineering

Synovus•Columbus, GA

About The Position

The Director Technology provides vision and leadership for developing, implementing, and integrating information technology solutions within the Pinnacle environment, while also providing hands-on support to ensure the effective operation of the extended IT infrastructure. The role plans, directs, and coordinates technology solution delivery and ensures deliverables align with business objectives. It analyzes the needs of business units, evaluates technical alternatives, and develops or modifies IT strategy and the activities needed to execute it. The director ensures IT activities align with business needs and advises the business on technology in support of its goals. The director partners with IT leadership, business unit leaders, external partners, and suppliers; oversees assigned IT functions and technology architecture; and monitors industry, regulatory, and organizational developments relevant to financial services, information management, security, technology standards, and IT efficiency. The role plans for business continuity and compliance, keeps assigned executives informed, and leads teams through organizational change and continuous improvement. It also promotes ethics, compliance, reputation, and social responsibility; develops talent; and carries out management responsibilities in accordance with firm policies and applicable laws. Team members are expected to identify and report risks and suspected violations. Other related duties may be assigned.

Requirements

Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
10 or more years of IT and business/industry work experience, including developing, implementing, integrating, and maintaining technology solutions across multiple hardware, software application, and infrastructure platforms.
4 or more years of experience managing multiple medium-to-large cross-functional teams and projects.
Ability to stand or walk regularly.
Ability to sit regularly.
Ability to talk and hear regularly.
Ability to climb, bend, kneel, crouch, or crawl regularly.
Ability to see objects up close or at a distance, use peripheral vision, and identify basic colors.
Ability to use hands and reach.

Nice To Haves

Master's degree.

Responsibilities

Partner with IT leadership, business unit leaders, external partners, and suppliers to use technology to enhance business operations.
Implement business system plans and direct the development, release, and maintenance of firm business applications and process control systems, and/or lead infrastructure support.
Monitor industry, regulatory, and firm changes and trends related to financial services, information management, information security, technology standards, and IT efficiencies; assess their present and future enterprise impact and ensure support planning.
Work with key stakeholders to develop and execute business contingency plans that enable prompt, efficient, and seamless responses, with communication and action plans that support compliance; keep assigned executives informed.
Define and communicate assigned technology architecture.
Build commitment to technology initiatives by developing and communicating justifications and lessons learned, building high-performing teams, clearly communicating strategies and change initiatives, advocating proactive planning and continuous improvement, setting aligned goals, monitoring progress, and accepting accountability.
Promote ethics and compliance, strengthen adherence to policies and procedures, and ensure enterprise leaders receive the communication and instruction needed to act in accordance with established requirements.
Maintain external relationships and alliances that strengthen the organization's community impact and reputation.
Oversee the functional activities of assigned IT functions and create teams that facilitate communication of skills, information, and knowledge throughout the enterprise.
Analyze enterprise program requirements and anticipate staffing resources needed to meet objectives.
Provide leadership, direction, and growth opportunities to department members; interview, hire, plan and assign work, direct work, appraise performance, discipline team members, and resolve problems.
Work with Human Resources to resolve complex team member issues and develop and acquire talent.
Observe policies, procedures, laws, regulations, and risk limits relevant to the role, and promptly report known or suspected violations to the appropriate firm authority.
Perform other related duties as required.