Director of Digital Workplace Engineering

Synovus Bank•Columbus, GA

About The Position

The Director Technology provides vision and leadership for developing, implementing, and integrating information technology solutions into the Pinnacle environment, while also supporting these initiatives in a hands-on manner to help ensure the effective operation of the extended IT infrastructure. The director plans, directs, and coordinates technology solution delivery, ensuring that deliverables align with business objectives. The role analyzes business-unit needs, identifies technical alternatives, and helps develop IT strategy and the activities needed to execute it. It also ensures departmental IT activities align with business needs and advises the business on technology in relation to its overall goals. The director partners with IT leadership, business-unit leaders, external partners, and suppliers to use technology to enhance operations. The role oversees assigned IT functions and business-system plans, including development, release, and maintenance of business applications and process-control systems, and/or infrastructure support leadership. It monitors relevant industry, regulatory, firm, information-management, information-security, technology, and efficiency trends; assesses their potential enterprise impact; plans support; and works with stakeholders on business-contingency plans. The director defines and communicates technology architecture and keeps assigned executives informed. As an IT leader, the director builds commitment to technology initiatives, develops high-performing teams, communicates strategies and change initiatives, promotes proactive planning and continuous improvement, sets aligned goals, monitors progress, and accepts accountability. The position promotes ethics and compliance, supports adherence to policies and procedures, and maintains external relationships and alliances that strengthen the organization’s community impact and reputation. The director plans staffing needs, creates teams that facilitate enterprise-wide sharing of skills and knowledge, and provides leadership, direction, and development opportunities to department members in accordance with firm policies and applicable laws. Responsibilities include interviewing, hiring, assigning and directing work, appraising performance, disciplining team members, resolving problems, working with Human Resources on complex team-member matters, and developing and acquiring talent. Team members are expected to recognize risks in their functional areas, observe applicable policies, procedures, laws, regulations, and risk limits, and report known or suspected violations promptly. Other related duties may be assigned. This description outlines the general nature and level of work and is not a comprehensive list of all duties or qualifications.

Requirements

Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
10 or more years of IT and business/industry work experience, including development, implementation, integration, and maintenance of technology solutions across multiple hardware, software application, and infrastructure platforms.
4 or more years of experience managing multiple medium-to-large cross-functional teams and projects.
Ability to stand or walk regularly.
Ability to sit regularly.
Ability to talk and hear regularly.
Ability to climb, bend, kneel, crouch, or crawl regularly.
Ability to see objects up close or at a distance, use peripheral vision, and identify basic colors.
Ability to use hands and reach.

Nice To Haves

Master’s degree preferred.

Responsibilities

Partner with IT leadership, business-unit leaders, external partners, and suppliers to leverage technology to enhance business operations.
Implement business-system plans and direct the development, release, and maintenance of business applications and process-control systems, and/or provide infrastructure support leadership.
Monitor industry, regulatory, firm, information-management, information-security, technology, and IT-efficiency changes and trends; assess their potential impact on the enterprise and plan support accordingly.
Work with stakeholders to develop and execute business-contingency plans that enable prompt, efficient responses and support compliance.
Keep assigned executives informed.
Define and communicate assigned technology architecture.
Build commitment to technology initiatives, develop high-performing teams, communicate strategies and change initiatives, promote proactive planning and continuous improvement, set aligned goals, monitor progress, and accept accountability.
Promote ethics and compliance, identify opportunities to enhance compliance, and ensure enterprise leaders receive needed policy and procedure communications and instruction.
Maintain external relationships and alliances that strengthen the organization’s community impact and reputation.
Oversee the functional activities of assigned IT functions and create teams that facilitate enterprise-wide communication and sharing of skills, information, and knowledge.
Analyze enterprise program requirements and anticipate staffing resources needed to meet objectives.
Provide leadership, direction, and growth opportunities to department members in accordance with firm policies and applicable laws.
Interview, hire, plan and assign work, direct work, appraise performance, discipline team members, resolve problems, and work with Human Resources on complex team-member issues.
Develop and acquire talent.
Observe applicable policies, procedures, laws, regulations, and risk limits, and report known or suspected violations to the appropriate firm authority in a timely manner.
Perform other related duties as required.