Principal Engineer, Digital Workplace Technology Engineering

NBCUniversal•New York, NY

1d•Remote

About The Position

The Principal Engineer for Digital Workplace Technology is a senior technical leader in NBCUniversal’s Workplace Technology Engineering organization. The role defines and delivers the next-generation digital workplace platform, spanning enterprise collaboration, endpoint engineering, and AI platform engineering, including Microsoft 365, Copilot, Power Platform, and enterprise AI solutions. It helps transform NBCUniversal’s digital workplace into an AI-first productivity platform that supports employee communication, engagement, and innovation. The position owns the technical vision and end-to-end architecture for workplace platforms, leads engineering across collaboration services, identity and security, endpoint management, unified communications, and AI solutions, and applies reliability practices to global services. The Principal Engineer also guides engineering teams, partners with business and technology stakeholders, and drives modernization and continuous improvement of the employee experience. The position is fully remote and eligible for company-sponsored benefits. Salary range is $180,000–$210,000, with bonus and long-term incentive eligibility.

Requirements

At least 12 years of experience in enterprise engineering, platform engineering, or workplace technology.
Deep expertise in the Microsoft 365 ecosystem, including Teams, SharePoint, Exchange, and OneDrive.
Expertise in endpoint engineering and device management platforms, including Intune, JAMF, and SCCM.
Experience with cloud platforms; Azure is preferred.
Strong experience in AI/ML or enterprise AI engineering, including Copilot or similar platforms.
Experience with Microsoft 365 Copilot, Copilot Studio, and Power Platform.
Knowledge of MLOps, DevOps, and platform engineering best practices.
Strong architectural, analytical, and problem-solving skills.
Excellent communication and stakeholder management skills.
Strong business acuity, including understanding and practical application of relevant market and industry trends.
Ability to thrive in an ambiguous, fast-paced environment and manage multiple simultaneous projects with organization and time-management skills.

Nice To Haves

Experience in media, entertainment, or large global enterprise environments.
Familiarity with NBCUniversal-specific platforms, such as its intranet, employee portals, and custom digital experiences.
Proven experience leading large-scale enterprise platform transformations.
Azure cloud platform experience.

Responsibilities

Define and lead the technical vision, roadmap, and standards for digital workplace platforms across collaboration, endpoints, and AI.
Own end-to-end Workplace Technology Engineering architecture, aligning it with enterprise architecture, security, and compliance requirements.
Serve as a technical authority for complex system design, scalability, and long-term platform evolution.
Lead the design and engineering of enterprise workplace services, including Microsoft 365, identity and security, endpoint engineering, unified communications, telephony, and conferencing.
Ensure workplace platforms provide high availability, performance, and security while reducing operational overhead through automation and standardization.
Drive global consistency across workplace technologies supporting hybrid work environments.
Architect and deliver enterprise AI capabilities, including Microsoft 365 Copilot, Copilot Studio, Power Platform, and enterprise AI and low-code automation solutions.
Lead engineering of agentic AI solutions, automation workflows, and knowledge systems that improve employee productivity and decision-making.
Establish standards for AI governance, security, responsible use, data protection, privacy, and compliance in AI solutions.
Partner with business stakeholders to identify and prioritize high-value AI use cases.
Apply Site Reliability Engineering principles, define and manage SLIs/SLOs, improve observability and monitoring, and automate operations to reduce manual toil.
Drive reliability, resilience, and operational excellence across global collaboration, endpoint, and AI platform services.
Mentor Workplace Technology Engineering teams and lead architecture reviews, engineering design boards, and technical decision-making forums.
Partner with Workplace Operations, Cybersecurity & Risk, Enterprise Architecture, and product and business stakeholders.
Influence strategic decisions and align technology investments with business outcomes.
Drive modernization initiatives, including cloud migration, endpoint transformation, and AI adoption.
Evaluate and integrate emerging technologies in generative AI and LLM ecosystems, digital employee experience platforms, and automation and low-code development.
Enable continuous improvement of employee experience across NBCUniversal’s global workforce.