Microsoft Modern Work Solutions Principal Consultant

Converge Technology Solutions
•Remote

About The Position

As a Senior Consultant or Principal Consultant in the Digital Workplace Practice, this role leads the design and delivery of Microsoft Modern Work solutions, particularly for mergers and acquisitions, divestitures, Microsoft 365 tenant-to-tenant migrations, and Microsoft Intune endpoint solutions. The role guides clients through discovery, architecture, migration planning and execution, and post-migration stabilization across identity, messaging, collaboration, and endpoints. It combines hands-on technical delivery with client advisory and team mentorship to help organizations integrate or separate workplaces while protecting data, maintaining business continuity, and minimizing user disruption. The position includes supporting statements of work, leading client discovery and readiness assessments, developing migration plans and target-state architectures, and carrying out Microsoft 365 workload migrations and identity transitions. It also designs and implements Intune endpoint solutions, coordinates testing and cutovers, manages technical risks and stakeholder communications, and contributes reusable migration tools, playbooks, and delivery standards. The position is remote within the contiguous United States. Employees must be able to perform the essential functions satisfactorily; reasonable accommodation will be made upon request where required, absent undue hardship. The employer may change or assign other duties at any time. Pellera is an equal opportunity employer and prohibits discrimination and harassment as described in its policy.

Requirements

  • Bachelor's or master's degree in Computer Science, Information Technology, or a related field.
  • At least 8 years of experience in Microsoft Modern Work consulting, Microsoft 365 engineering, or enterprise migrations, including technical leadership of complex client engagements.
  • Demonstrated delivery of Microsoft 365 tenant-to-tenant migrations supporting mergers, acquisitions, divestitures, or enterprise consolidation, including discovery, coexistence, workload and identity sequencing, cutover, and post-migration support.
  • Relevant Microsoft certifications in Microsoft 365 administration, identity and access, endpoint management, or collaboration.
  • Excellent customer service skills.
  • Strong technical leadership skills, including the ability to mentor team members and develop their skillsets.
  • Strong organizational and time-management skills, attention to detail, and ability to prioritize, delegate appropriately, and meet deadlines.
  • Ability to work in a fast-paced and sometimes stressful environment while handling multiple simultaneous engagements.
  • Strong hands-on expertise in Microsoft 365 administration, design, implementation, and migration across Exchange Online, OneDrive, and Teams, including Microsoft 365 licensing dependencies.
  • Hands-on experience delivering Microsoft Intune solutions for Windows endpoints, including Windows Autopilot, device enrollment, configuration profiles, compliance policies, application packaging and deployment, endpoint security, update policies, PKI, and Cloud PKI.
  • Ability to assess existing device management environments and troubleshoot provisioning, policy, application, and access issues during endpoint modernization and tenant transitions.
  • Proficiency with PowerShell for Microsoft 365 administration, reporting, and migration automation, and familiarity with Microsoft Graph.
  • Hands-on proficiency with Quest and AvePoint as the primary migration toolset.
  • Strong understanding of Active Directory, Microsoft Entra ID, hybrid identity, directory synchronization, UPN and domain changes, authentication, Conditional Access, and their impacts on migration sequencing and user access.
  • Excellent problem-solving and troubleshooting skills, including the ability to analyze complex technical issues and develop effective solutions.
  • Strong communication, interpersonal, and presentation skills, with the ability to interact effectively with clients and internal stakeholders.
  • Ability to sit for prolonged periods and work at a computer.
  • Ability to lift up to 15 pounds at times.

Nice To Haves

  • Familiarity with ForensIT, BitTitan, and PowerSync Pro as secondary migration tools.

Responsibilities

  • Assist with statement of work development and validation as needed.
  • Lead client discovery, workshops, and readiness assessments across Microsoft 365, Active Directory, Microsoft Entra ID, and endpoint management to establish requirements, M&A objectives, migration scope, dependencies, timelines, and business continuity needs.
  • Develop migration strategies, estimates, workload sequencing, migration waves, cutover runbooks, and rollback or recovery plans, with clear assumptions, exclusions, and acceptance criteria; evaluate migration tools for coverage, limitations, client constraints, and cost.
  • Develop target-state recommendations and architecture diagrams for Microsoft 365 tenant consolidation and separation, including identity alignment, hybrid dependencies, coexistence, domain transitions, access controls, and endpoint integration, in partnership with security and infrastructure teams.
  • Lead hands-on migrations of mailboxes, OneDrive accounts, SharePoint sites, and Teams content, coordinating engineering teams and vendors while managing permissions, data integrity, and workload-specific limitations.
  • Configure Microsoft 365 services and coordinate identity transitions, including Microsoft Entra ID, directory synchronization, and application access.
  • Design and implement Microsoft Intune endpoint solutions, including Windows Autopilot, device configuration and compliance policies, application deployment and protection, endpoint security policies, and Windows update management.
  • Plan device enrollment and management transitions for M&A integrations and tenant migrations while minimizing user disruption.
  • Execute pilots, migration testing, cutover validation, and troubleshooting; verify data, mail flow, sign-in, collaboration, device access, and security controls; provide post-migration stabilization and operational handoff.
  • Partner with project managers to define workstreams, resource needs, milestones, and cutover schedules, aligning technical delivery with client communications, service desk readiness, and user adoption activities.
  • Manage technical risks, dependencies, and scope changes, including licensing, administrative access, application integrations, data retention requirements, and transition service agreement deadlines where applicable.
  • Communicate decisions, progress, risks, and user impacts to technical and executive stakeholders.
  • Mentor consultants.
  • Develop and improve reusable migration playbooks, automation, packaged solutions, standardized templates, methodologies, and delivery standards.
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