Microsoft Modern Work Solutions Consultant

Converge Technology Solutions

2d • Remote

About The Position

As a Consultant within the Digital Workplace practice, this role delivers Microsoft Modern Work solutions for mergers and acquisitions (M&A), tenant consolidations, and divestitures. It is a hands-on position spanning assessment through post-migration support across identity, Microsoft 365, and Intune-managed endpoints, with a focus on secure access, business continuity, and a smooth user experience. The position is remote in the contiguous United States.

The consultant assesses client environments, helps develop migration recommendations and plans, configures Microsoft 365 services, and executes migrations using approved tools and procedures. The role also supports identity transitions and Intune endpoint solutions, validates migration outcomes, troubleshoots issues, maintains project documentation, and coordinates with clients and internal project teams.

The employer states that it is an equal opportunity employer and prohibits discrimination and harassment. Employees must be able to perform the essential functions of the position satisfactorily; reasonable accommodation will be made when requested, absent undue hardship. The employer may change or assign other duties at any time, with or without notice.

Requirements

• Sound judgment, critical thinking, and responsible handling of client data and privileged access.
• Strong client-facing communication and customer service skills; ability to explain technical issues and user impacts, work independently, and collaborate with architects, project managers, security teams, and client stakeholders.
• Strong organization and attention to detail in migration inventories, identity mappings, permissions, and validation; ability to manage competing priorities and meet project deadlines and cutover windows.
• Understanding of M&A migration dependencies, including tenant coexistence, identity and domain transitions, workload sequencing, and business continuity.
• Working knowledge of Active Directory, Microsoft Entra ID, hybrid identity, multifactor authentication, and Conditional Access.
• Hands-on experience delivering Intune and Windows Autopilot solutions, including application packaging and troubleshooting enrollment and policy deployment issues.
• Hands-on proficiency administering Microsoft 365 workloads, including Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams, with deeper expertise in one or more areas.
• Hands-on proficiency with Quest and AvePoint as primary migration tools, plus PowerShell for Microsoft 365 administration, reporting, and migration automation.
• Strong troubleshooting skills across identity, mail flow, permissions, collaboration access, and endpoint sign-in, with the ability to document findings and escalate risks promptly.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3–5 years of experience in Microsoft 365 consulting, Modern Work implementation, or enterprise migration delivery, including hands-on participation in tenant-to-tenant or M&A migration projects.
• Relevant Microsoft certifications aligned to Microsoft 365 administration, identity, endpoint management, or collaboration.

Nice To Haves

• Familiarity with Microsoft Graph.
• Familiarity with ForensIT, BitTitan, ShareGate, and PowerSync Pro as secondary tool options used as project and client needs dictate.

Responsibilities

• Assess Microsoft 365, Active Directory, Microsoft Entra ID, and endpoint environments to document business requirements, migration scope, dependencies, and readiness gaps.
• Work with solution architects and technical leads to translate client requirements into Modern Work recommendations and tenant-to-tenant migration, consolidation, and divestiture plans, including workload sequencing, identity alignment, coexistence, cross-workload dependencies, and user impact.
• Configure Microsoft 365 services and execute migrations across Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams using approved migration tools and documented procedures.
• Support identity transitions, including directory synchronization, domain and UPN changes, and access policies, in coordination with security and endpoint specialists.
• Implement Microsoft Intune endpoint solutions, including Windows Autopilot provisioning, device join and enrollment, configuration and compliance policies, application deployment, endpoint security, and Windows updates; support cross-tenant device transitions during M&A migrations.
• Execute pilots, migration waves, and cutover activities; validate data, permissions, mail flow, and user access; troubleshoot issues and support rollback readiness and post-migration stabilization.
• Maintain migration runbooks, configuration records, and support handoff documentation; communicate status, risks, and dependencies; and assist project managers with milestones, user communications, and delivery coordination.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level