Principal Aortic Clinical Specialist - Syracuse, NY
About The Position
The Aortic Clinical Specialist provides technical, clinical, educational, and sales support to promote safe adoption and growth of Medtronic Aortic technology. The role works closely with physician implanting teams, Medtronic Aortic Field Sales, and Cardiovascular field organizations to support procedural and practice success. Work is divided among technical and clinical support (50%), educational support (35%), and sales support (15%). The role is based in the Syracuse, New York territory; candidates must live within the assigned territory and travel to multiple customer accounts. Extensive territory travel is required, including overnight travel up to 50–75%, as well as evening and weekend on-call support outside normal business hours. The specialist supports aortic procedures through case planning, device sizing, CT reconstruction analysis, imaging interpretation, and procedural guidance. The role educates physicians, implanting teams, trainees, hospital staff, and Medtronic employees; leads hands-on training and simulations; and provides troubleshooting. It also partners with sales and cross-functional teams on territory plans, customer relationships, account growth, and business objectives. Operational duties include managing inventory, quality, compliance, training documentation, and complaint reporting. Work occurs in hospital, Cath Lab, OR, office, and field-based environments. The position requires effective work in demanding clinical settings, use of computers and CT reconstruction software, independent mobility, occasional lifting of up to 20 pounds, and extended computer-based work. The role may involve exposure to radiation, bloodborne pathogens, and infectious diseases; required PPE and lead aprons are worn during procedures that average 2–3 hours. A valid driver's license and active insurance are required, and the candidate's driving record must meet company standards.
Requirements
- Progressive clinical or healthcare sales experience, including significant vascular industry expertise.
- Experience threshold based on education: 11+ years with a high school diploma, 9+ years with an associate degree, or 7+ years with a bachelor's degree.
- Must reside within the assigned Syracuse, NY territory and be able to travel to multiple customer accounts throughout the region, up to 50% of the time.
- Valid driver's license and active insurance; driving record must meet company standards.
- Ability to work and/or travel outside normal business hours, including evening and weekend on-call support.
- Ability to travel extensively, including overnight travel up to 50–75%.
- Ability to work in demanding clinical environments, use computers and CT reconstruction software, remain independently mobile, lift up to 20 pounds, and perform extended periods of computer-based work.
- Ability to work safely in environments involving potential exposure to radiation, bloodborne pathogens, and infectious diseases, using required PPE and lead aprons.
- For baccalaureate degrees earned outside the United States, the degree must satisfy the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).
Nice To Haves
- Bachelor’s degree in business, engineering, nursing, or the sciences.
- Experience with wires, balloons, catheters, and stents.
- Strong understanding of cardiac and vascular anatomy, physiology, and pathology.
- Experience communicating product market advantages to physicians and hospital administration.
- Business-to-business sales experience.
- Experience teaching and educating medical personnel, peers, and technical support personnel.
- Imaging interpretation experience, including CT and angiograms.
Responsibilities
- Provide expert clinical and technical support for aortic procedures, including case planning, device sizing, CT reconstruction analysis, imaging interpretation, and procedural guidance.
- Educate physicians, implanting teams, fellows, residents, hospital staff, and new Medtronic employees on procedural best practices, device suitability, and safe and effective use of Medtronic Aortic technologies.
- Lead hands-on training initiatives, simulations, in-services, and procedural troubleshooting to build clinical competency and support procedural growth.
- Apply expertise in aortic therapies, clinical evidence, competitive technologies, and market trends to enhance customer support and inform future innovation.
- Partner with sales leadership and cross-functional teams to execute territory business plans, strengthen customer relationships, drive account growth, and achieve business objectives.
- Address customer needs, resolve issues, and promote best practices to support procedural success and customer satisfaction.
- Manage inventory, quality, compliance, training documentation, and complaint reporting in accordance with Medtronic standards.
- Travel throughout the territory, including overnight travel, and support customers in hospital, Cath Lab, OR, office, and field-based environments.
- Provide evening and weekend on-call support outside normal business hours.
- Perform other duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Global well-being program
- Sales incentive plan
- 401(k) plan with employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
High school or GED
