CRM Principal Field Clinical Representative - Syracuse, NY

Boston Scientific • Syracuse, NY

1d • $105,000 - $120,000

About The Position

Boston Scientific is seeking a CRM Principal Field Clinical Representative to support its Cardiac Rhythm Management division in a defined territory. The role contributes to cardiac care technologies for irregular heart rhythms, heart failure, and sudden cardiac arrest, including ICDs, ICMs, and CRTs. The representative provides hands-on clinical guidance, education, and sales support to hospitals and healthcare providers, helping ensure strong patient outcomes and adoption of CRM solutions.

The position combines clinical and commercial responsibilities. It involves supporting device implants and follow-ups, programming and troubleshooting, training healthcare professionals, attending hospital procedures, and building relationships with physicians, nurses, and hospital staff. The representative also manages product inventory and participates in a rotating 24/7 on-call schedule, including nights, weekends, and holidays.

Requirements

• Bachelor’s degree or equivalent technical work experience.
• At least 5 years of clinical experience, including at least 3 years in a cardiac setting.
• Willingness and ability to participate in a rotating 24/7 on-call schedule, including nights, weekends, and holidays, in collaboration with a sales team.

Nice To Haves

• Degree in biomedical engineering, science, mathematics, business, or nursing.
• Experience working in an Electrophysiology (EP) Lab, device clinic, and/or Cardiac Catheterization (Cath) Lab.
• Experience in medical device sales, sales support, clinical education, and/or clinical research.
• NASPE or IBHRE certification.
• Proven leadership skills and a track record of consistently high performance.
• Self-starter able to work independently, efficiently, and effectively when daily hours and tasks vary, while remaining accountable to company, regional, and team goals.
• Ability to understand, communicate, and train others on complex medical device software algorithms as they relate to device therapy and diverse disease states.
• Strong communication skills and ability to engage effectively with all levels of the medical community, including patients.
• Ability to thrive in a highly motivated team environment and adapt to a fast-paced, evolving setting where urgency may drive a dynamic work schedule.

Responsibilities

• Serve as the primary clinical expert during device implants, patient follow-ups, programming, and troubleshooting.
• Deliver education and training to healthcare professionals on product use and clinical benefits.
• Attend procedures in hospital labs and operating rooms to support patient outcomes.
• Build relationships with physicians, nurses, and key hospital staff to foster trust and engagement.
• Resolve customer needs efficiently and collaborate cross-functionally to support patient and clinician satisfaction.
• Manage product inventory according to company guidelines to ensure readiness and availability.
• Participate in a rotating 24/7 on-call schedule to support patients and clinicians, including nights, weekends, and holidays.

Benefits

• Core and optional benefits are offered; details are available at www.bscbenefitsconnect.com.
• Variable compensation governed by the Sales Incentive Compensation Plan, including certain annual non-discretionary incentives based on predetermined objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal