Principal Aortic Clinical Specialist - Syracuse, NY

Medtronic•Syracuse, NY

About The Position

The Aortic Clinical Specialist provides technical, clinical, educational, and sales support to promote the safe adoption and growth of Medtronic Aortic technology. The role partners with physician implanting teams, Medtronic Aortic Field Sales, and Cardiovascular field organizations to support procedural and practice success. Work is divided among technical and clinical support (50%), educational support (35%), and sales support (15%). The position is based in the Syracuse, New York territory. The specialist must reside within the assigned territory and travel to multiple customer accounts, with territory travel listed as up to 50% and overnight travel described as up to 50–75%. Evening and weekend on-call support outside normal business hours may be required. A valid driver's license, active insurance, and a driving record that meets company standards are required. The role includes supporting procedures in hospitals, Cath Labs, operating rooms, offices, and field-based environments. It requires use of computers and CT reconstruction software, independent mobility, and the ability to lift up to 20 pounds. The specialist must be prepared to work around radiation, bloodborne pathogens, and infectious diseases, wear required PPE and lead aprons, and support procedures averaging 2–3 hours. Candidates need progressive clinical or healthcare sales experience, including significant vascular industry expertise. Experience thresholds vary by education: 11 or more years with a high school diploma, 9 or more years with an associate degree, or 7 or more years with a bachelor's degree. Preferred qualifications include a bachelor's degree in business, engineering, nursing, or sciences, as well as relevant device, anatomy, teaching, sales, and imaging experience.

Requirements

Progressive clinical or healthcare sales experience, including significant vascular industry expertise.
Experience thresholds by education: 11 or more years with a high school diploma, 9 or more years with an associate degree, or 7 or more years with a bachelor's degree.
Reside within the assigned Syracuse, New York territory and be able to travel to multiple customer accounts.
Valid driver's license, active insurance, and a driving record that meets company standards.
Ability to work or travel outside normal business hours, including evening and weekend on-call support.
Ability to use computers and CT reconstruction software, work independently in clinical settings, and lift up to 20 pounds.
Ability to work around radiation, bloodborne pathogens, and infectious diseases and wear required PPE and lead aprons.

Nice To Haves

Bachelor's degree in business, engineering, nursing, or the sciences.
Experience with wires, balloons, catheters, or stents.
Exceptional understanding of cardiac and vascular anatomy, physiology, and pathology.
Experience communicating product market advantages to physicians and hospital administration.
Business-to-business sales experience.
Experience teaching and educating medical personnel, peers, and technical support personnel.
Imaging interpretation experience, including CT and angiograms.

Responsibilities

Provide expert clinical and technical support for Aortic procedures, including case planning, device sizing, CT reconstruction analysis, imaging interpretation, and procedural guidance to optimize patient outcomes.
Educate physicians, implanting teams, fellows, residents, hospital staff, and new Medtronic employees on procedural best practices, device suitability, and safe, effective use of Medtronic Aortic technologies.
Lead hands-on training, simulations, in-services, and procedural troubleshooting to build clinical competency and support procedural growth.
Apply expertise in Aortic therapies, clinical evidence, competitive technologies, and market trends to enhance customer support and inform future innovation.
Partner with sales leadership and cross-functional teams to execute territory business plans, strengthen customer relationships, drive account growth, and achieve business objectives.
Address customer needs, resolve issues, and promote best practices that support procedural success and customer satisfaction.
Manage inventory, quality, compliance, training documentation, and complaint reporting in accordance with Medtronic standards.
Travel throughout the territory, including overnight travel, to support customers across hospital, Cath Lab, OR, office, and field-based environments.
Perform other duties as assigned.