Primary Care Sales Representative - Chicago, IL
About The Position
The Primary Care Sales Representative drives brand performance by engaging targeted health care providers and key accounts within an assigned territory. The role delivers sales objectives, brand KPIs, and financial targets by communicating a differentiated value proposition and building trusted, long-term customer relationships. The representative uses disciplined pre-call planning, effective objection handling, and post-call evaluation to continuously improve performance and close calls with clear, appropriate calls to action. The position requires developing customer and market knowledge, maintaining relationships with disease state experts and speakers or advocates, and sharing relevant market intelligence with field, brand, and sales teams. The representative proactively addresses customer needs, adapts selling approaches, and collaborates across district and matrix teams to support evidence-based sales strategies and business outcomes. The role is based in Chicago, Illinois, and requires willingness to travel, including some overnight travel.
Requirements
- Bachelor's degree in biological sciences, pharmacy, business, or a related field, or equivalent qualifications.
- Demonstrated history of sales success in relevant therapeutic areas.
- Consistently maintains high standards and delivers exceptional performance.
- Generates ideas for organizational growth and responds proactively to change.
- Provides innovative solutions to improve business outcomes and resolve challenges.
- Takes ownership of problem-solving while considering broader organizational implications.
- Identifies customer styles and adapts selling approaches accordingly.
- Collaborates effectively in a matrix environment and fosters partnerships across district and matrix teams.
- Supports identification of internal and external information resources and learning opportunities.
- Applies findings to develop evidence-based sales strategies.
- Strong business acumen, proficiency with business tools, and advanced strategic and critical-thinking skills.
- Comprehensive scientific, therapeutic, product, and competitive expertise, with recognition as an expert by stakeholders.
- Strong presentation skills.
- Proficiency in written and spoken English (for non-English-speaking countries).
- Willingness to travel, including some overnight travel.
Nice To Haves
- Prior experience in pharmaceutical industry roles such as physician- or account-based selling, training, managed health care, specialty pharmacy, or marketing.
- At least 1 year of Primary Care, Immunology, Dermatology, or pharmaceutical sales experience.
- At least 3 years of business-to-business sales, military, or health care sales experience.
Responsibilities
- Achieve sales performance, brand KPI, financial, and marketing objectives, meeting or exceeding established targets.
- Develop and implement call plans that meet call metrics and provide optimal coverage and frequency with key customers.
- Communicate the client value proposition to assigned health care providers.
- Identify, engage, and maintain relationships with disease state experts and speakers or advocates.
- Build understanding of customer needs, market conditions, competitors, customer segments, account dynamics, disease areas, products, clinical insights, and sales practices.
- Share relevant market intelligence with field teams, the brand team, and sales management to support alignment and refine brand strategy and execution.
- Address customer needs and expectations, manage challenges, cultivate trusted relationships, and facilitate mutually beneficial agreements between AbbVie and its customers.
- Prepare pre-call strategies using SMART objectives and conduct post-call evaluations to improve sales performance.
- Address objections, clarify misunderstandings, respond to concerns, and achieve appropriate calls to action while closing every sales call.
- Collaborate across district and matrix teams and support identification of information resources and learning opportunities.
- Apply findings to inform and develop evidence-based sales strategies.
Benefits
- Health and welfare benefits may be offered, depending on the position.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
