Pricing & Sales Support Coordinator

Pride Mobility & Quantum Rehab•Duryea, PA

About The Position

The Pricing & Sales Support Coordinator provides pricing administration support by implementing approved pricing changes, maintaining accurate pricing records, resolving discrepancies, and collaborating across departments. The role also serves as a trained backup to the Pricing Administrator and supports demo asset management, inventory controls, reporting, and policy compliance. The position supports Sample/Demo Account balances and inventory, prepares management reports and audits, coordinates equipment resale and donation requests, trains Field Sales personnel, and administers the Demo App and tracking-device assignments. It also provides operational pricing support, including account setup, routine pricing updates, product-launch setup and validation, pricing audits, discrepancy research, and maintenance of pricing documentation. The role requires attention to safety, security, continuous improvement, sound business judgment, and effective collaboration with Pride departments. Duties may be modified or supplemented as necessary. The job description notes that some physical requirements may be modified or eliminated as a reasonable accommodation.

Requirements

At least 5 years of experience in a professional office or sales support environment, including at least 1 year of pricing administration experience or comparable experience involving data maintenance, pricing-related transactions, approved pricing updates, and issue resolution.
High school diploma or GED.
Must be legally authorized to work in the United States without sponsorship now or in the future.
Team player who is professional, detail-oriented, and honest.
Ability to multitask, problem-solve, meet tight deadlines, and prioritize in a fast-paced working environment.
Ability to use Microsoft Excel to organize, reconcile, and report pricing or other business data.
Ability to manage confidential pricing information accurately and discreetly.
Ability to identify discrepancies across multiple data sources.
Relentless drive to achieve advancement and continuous improvement.
Strong emotional intelligence and collaboration skills.
Intermediate working knowledge of Microsoft Office Word and Excel.
Excellent web, database, and system navigation skills.
Excellent verbal and written communication skills.

Nice To Haves

Advanced Microsoft Excel skills, including lookups, pivot tables, data validation, and data reconciliation.
At least 2 years of pricing administration experience involving product pricing, customer-specific pricing, or discount structures.
At least 1 year of experience maintaining pricing within an ERP or pricing management system.
Current or previous successful employment experience with Pride Mobility Products Corporation.

Responsibilities

Maintain Sample/Demo Account balances within established guidelines by coordinating equipment transfers, pricing, inventory rotation schedules, bill-offs, and issue resolution with Field Sales Representatives and management.
Prepare monthly management reports, administer and analyze Sample/Demo Account audits, and support annual inventory and budget goals.
Coordinate aging demo inventory cleanup with Sales leadership to support year-end budget objectives.
Coordinate resale of returned Quantum equipment with Field and Corporate Sales teams.
Manage demo equipment donation requests and approvals.
Train Field Sales personnel on Sample/Demo Account policies, procedures, and expectations.
Administer the Demo App by approving access, maintaining user profiles, and coordinating training as needed.
Coordinate assignment and auditing of tracking devices deployed on Sample/Demo equipment.
Develop and maintain dashboards and management reports on tracking-device deployment, sales revenue relative to demo equipment deployment, equipment utilization and aging, and demo management by sales representative and region.
Identify demo inventory trends, exceptions, aging equipment, and other matters requiring Sales Management attention.
Provide primary operational support and serve as a trained backup to the Pricing Administrator during absences and periods of increased workload.
Coordinate account setup for Mega, Pride, and Quantum accounts under the direction of the Pricing Administrator.
Independently process routine account-specific pricing setups, updates, and approved pricing change requests.
Coordinate and implement approved pricing changes for Pride and Quantum products, components, and accessories.
Support product and accessory launches through pricing system setup, validation, reporting, and documentation.
Conduct periodic pricing audits across applicable systems, order forms, price lists, and sales materials.
Research pricing discrepancies and coordinate corrections with Pricing, Product Management, Sales, IT, and other appropriate teams.
Maintain pricing documentation, audit records, approval documentation, and implementation tracking.
Assist with special pricing projects, account analysis, reporting, and other work necessary to provide effective backup coverage.
Observe safety and security rules and promptly report accidents, incidents, or injuries to management.
Complete the Annual CTPAT Security Training.
Focus on continuous improvement and demonstrate good business judgment.
Work effectively with Pride departments to exceed internal and external expectations.
Assist with organizing and cleaning the work area and keep aisles and walkways clear.
Perform other duties as necessary, as Pride retains discretion to modify or assign duties.