Pricing Coordinator

Festival Foods • Chippewa Falls, WI

4d • Onsite

About The Position

The Pricing Coordinator works closely with Pricing associates, vendor partners, the Guest Service Department Manager, Store Directors, and Festival team members to ensure company policies and procedures are followed. The role provides controlled processes and procedures to help achieve department goals and objectives while supporting Festival Foods’ pricing standards and guest service culture. The position reports to the Guest Service Department Manager and is based at the Chippewa Falls store.

Requirements

• High school education or an equivalent combination of education and experience.
• Ability to deal tactfully and effectively with customers and personnel.
• Good oral and written communication skills and the ability to handle situations.
• Basic knowledge of computer functions and Microsoft Suite products, including Outlook, Excel, and Word.
• Ability to perform the essential job duties satisfactorily, with reasonable accommodations where applicable.
• Ability to stand for long periods, perform fine finger and broad manual dexterity tasks, bend frequently at or below waist level, kneel, reach above shoulder level, and occasionally lift up to 25 pounds.

Responsibilities

• Reinforce Festival culture, customer service, and performance expectations with Pricing associates.
• Use pricing software consistently to support Festival Foods’ price image and investigate and resolve inaccuracies.
• Interview applicants and extend job offers as needed to maintain adequate staffing.
• Coach and train new Pricing associates on department policies, procedures, and standards, including SMS pricing software, pricing handhelds, and Nexgen 365.
• Participate in Performance and Development Summaries and annual goal setting for self and Pricing team members.
• Communicate and collaborate with the Pricing Support Team to keep the pricing manual and sign program current.
• Finalize and approve weekly work schedules for Pricing associates, and prepare weekly department schedules based on department needs and allocated hours.
• Document policy and procedure violations by Pricing associates and take appropriate corrective action, up to and including termination.
• Hold department managers and vendors accountable for meeting store pricing standards.
• Work with the department manager and Store Director to ensure Standard Operating Plans are followed.
• Review weekly verification results, identify gaps, address incorrect stocking issues with the relevant department manager, and communicate results to the Pricing Support Team.
• Assist guests on the sales floor with finding items and resolve concerns when guests are dissatisfied.
• Use Boomerang Basics to coach and develop team members and prepare associates for advancement opportunities.
• Help maintain department cleanliness by picking up, organizing, and cleaning work areas.
• Attend work regularly and on time according to the schedule, and provide adequate notice to find a replacement for occasional absences.

Benefits

• 15% associate discount on grocery purchases for the associate and immediate household.
• Weekly pay for hourly associates.
• Two-week advance scheduling.
• Vision insurance and two dental coverage options for part-time and full-time associates.
• Three weeks of paid parental leave.
• Fitness reimbursement program.
• Employee Assistance Program (EAP) and LEAPCare Care Coaches.
• 401(k) plan with an annual discretionary company match.
• Hourly full-time store associates receive time-and-a-half pay on Sundays and select holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED