Pricing & Sales Support Coordinator

Pride Mobility Products Corporation•Duryea, PA

About The Position

The Pricing & Sales Support Coordinator provides pricing administration support by implementing approved pricing changes, maintaining accurate pricing records, resolving discrepancies, and collaborating across departments. The role serves as a trained backup to the Pricing Administrator and supports demo asset management, inventory controls, reporting, and policy compliance. The position manages Sample/Demo Account activity and demo equipment, including inventory transfers, pricing, rotation schedules, audits, resale, donations, tracking-device deployment, and policy training. It also develops reports and dashboards to monitor inventory, equipment utilization, sales revenue, and related trends. The coordinator provides operational pricing support, including account setup, routine pricing updates, product-launch system setup, audits, discrepancy research, documentation, and special pricing projects. The role also follows safety, security, continuous-improvement, and workplace organization expectations.

Requirements

  • At least 5 years of experience in a professional office or sales support environment, including at least 1 year of pricing administration experience or comparable experience involving data maintenance, pricing-related transactions, approved pricing updates, and issue resolution.
  • High school diploma or GED.
  • Must be legally authorized to work in the United States without sponsorship now or in the future.
  • Must be a team player, professional, detail-oriented, and honest.
  • Ability to multitask, problem-solve, adhere to tight deadlines, and prioritize in a fast-paced working environment.
  • Ability to use Microsoft Excel to organize, reconcile, and report pricing or other business data.
  • Ability to manage confidential pricing information with accuracy and discretion.
  • Ability to identify discrepancies across multiple data sources.
  • Relentless drive to achieve advancement and continuous improvement.
  • Strong emotional intelligence and collaboration skills.
  • Intermediate working knowledge of Microsoft Office Word and Excel.
  • Excellent web, database, and system navigation skills.
  • Excellent verbal and written communication skills.

Nice To Haves

  • Advanced Microsoft Excel skills, including lookups, pivot tables, data validation, and data reconciliation.
  • At least 2 years of pricing administration experience involving product pricing, customer-specific pricing, or discount structures.
  • At least 1 year of experience maintaining pricing within an ERP or pricing management system.
  • Current or previous successful employment experience with Pride Mobility Products Corporation.

Responsibilities

  • Maintain Sample/Demo Account balances within established guidelines by coordinating equipment transfers, pricing, inventory rotation schedules, bill-offs, and issue resolution with Field Sales Representatives and management.
  • Prepare monthly management reports, administer and analyze Sample/Demo Account audits, and support annual inventory and budget goals.
  • Coordinate aging demo inventory cleanup efforts with Sales leadership to support year-end budget objectives.
  • Coordinate resale of returned Quantum equipment with Field and Corporate Sales teams.
  • Manage demo equipment donation requests and approvals.
  • Train Field Sales personnel on Sample/Demo Account policies, procedures, and expectations.
  • Administer the Demo App by approving access, maintaining user profiles, and coordinating training as needed.
  • Coordinate assignment and auditing of tracking devices deployed on Sample/Demo equipment.
  • Develop and maintain dashboards and management reports covering tracking-device deployment, sales revenue compared with demo equipment deployment, equipment utilization and aging, and demo management by sales representative and region.
  • Identify demo inventory trends, exceptions, aging equipment, and other areas requiring Sales Management attention.
  • Provide primary operational support and serve as a trained backup to the Pricing Administrator during absences and periods of increased workload.
  • Coordinate account setup for Mega, Pride, and Quantum accounts under the direction of the Pricing Administrator.
  • Independently process routine account-specific pricing setups, updates, and approved pricing change requests.
  • Coordinate and implement approved pricing changes for Pride and Quantum products, components, and accessories.
  • Support product and accessory launches through pricing system setup, validation, reporting, and documentation.
  • Conduct periodic pricing audits across applicable systems, order forms, price lists, and sales materials.
  • Research pricing discrepancies and coordinate corrections with Pricing, Product Management, Sales, IT, and other appropriate teams.
  • Maintain pricing documentation, audit records, approval documentation, and implementation tracking.
  • Assist with special pricing projects, account analysis, reporting, and other responsibilities necessary to provide effective backup coverage.
  • Ensure safety and security rules are observed and promptly report accidents, incidents, or injuries to management.
  • Complete the Annual CTPAT Security Training.
  • Focus on continuous improvement and consistently demonstrate good business judgment.
  • Work effectively with all Pride departments to exceed internal and external expectations.
  • Assist with organizing and cleaning the work area, keeping aisles and walkways clear.
  • Perform other duties as assigned; Pride retains discretion to modify duties or assign other duties as necessary.
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