Pricing & Profitability Product Manager
About The Position
At U.S. Bank, Product Managers drive product vision, strategy, planning, and delivery to advance the company’s human + digital product strategy and meet evolving customer, business, and technology needs. The Pricing & Profitability Product Manager helps evolve platforms and capabilities supporting loan pricing, profitability analysis, commercial banking decisions, and related sales enablement. The role is within the Sales, Credit and Servicing Center of Excellence (COE), a technology implementation organization responsible for product design, delivery, and modernization across strategic financial services platforms. Supported solutions include Salesforce, PrecisionLender, Zafin, Curinos, and nCino. Working with business stakeholders, technology and testing teams, release management, and external vendors, the Product Manager delivers solutions intended to improve employee and customer experience, increase market competitiveness, drive growth, and manage risk. The position calls for strong product management fundamentals and the ability to learn complex financial services products, pricing and profitability concepts, and enterprise technology platforms. The role offers a hybrid/flexible schedule, with an expectation of working in the office three or more days per week and flexibility to work outside the office location on other days.
Requirements
- Bachelor's degree or equivalent work experience.
- Typically eight or more years of experience in product management, business analysis, technology delivery, data and analytics, or related disciplines.
Nice To Haves
- Experience with commercial banking, loan pricing, profitability management, CRM, lending, or financial services technology platforms.
- Experience with Salesforce, nCino, PrecisionLender, Zafin, Curinos, or similar enterprise business platforms.
- Ability to quickly learn complex systems, products, technologies, and business processes.
- Strong understanding of product strategy, product planning, discovery, and product lifecycle management.
- Experience gathering requirements, facilitating design sessions, and translating business needs into user stories and product features.
- Ability to analyze user behavior and business processes to identify opportunities to improve functionality, efficiency, and customer experience.
- Experience working with Agile teams and delivering products through iterative, sprint-based development.
- Customer-centric mindset and experience incorporating customer feedback into product decisions.
- Experience partnering with business leaders, technology teams, and external vendors to drive outcomes.
- Knowledge of product performance metrics, adoption measurements, customer experience insights, and continuous improvement practices.
- Strong presentation, communication, and stakeholder management skills.
- Vendor management experience, including working with vendor-supported platform capabilities and constraints.
- Ability to manage multiple initiatives and prioritize in a fast-paced environment.
- Demonstrated success operating in ambiguity and adapting to changing priorities.
Responsibilities
- Develop a deep understanding of product capabilities, workflows, customer journeys, and end-user needs to identify enhancement and user-experience opportunities.
- Build expertise in pricing, profitability, lending, and customer relationship management platforms to identify ways to improve business performance, adoption, and customer outcomes.
- Lead product discovery, design workshops, and requirements-gathering sessions with business stakeholders, end users, technology partners, and vendors.
- Define product vision, priorities, outcomes, and roadmaps aligned with business objectives and customer needs.
- Translate business requirements into product capabilities, epics, features, and user stories for Agile delivery.
- Manage product backlogs and partner with Agile teams through design, build, testing, implementation, and post-release support.
- Partner with technology, testing, and release management teams to deliver product initiatives successfully.
- Support annual roadmap planning, quarterly prioritization, and capacity planning across products and initiatives.
- Evaluate platform functionality and recommend enhancements to usability, adoption, efficiency, scalability, and customer outcomes.
- Collaborate with external vendors and account for platform capabilities, constraints, and release schedules in product decisions.
- Drive modernization and continuous improvement based on customer feedback, business priorities, regulatory considerations, and strategic objectives.
- Balance multiple priorities and stakeholder needs in ambiguous environments.
- Build cross-functional product knowledge and contribute across product domains as business priorities evolve.
Benefits
- Healthcare coverage, including medical, dental, and vision.
- Basic term and optional term life insurance.
- Short-term and long-term disability insurance.
- Pregnancy disability and parental leave.
- 401(k) and employer-funded retirement plan.
- Paid vacation, from two to five weeks depending on salary grade and tenure.
- Up to 11 paid holiday opportunities.
- Adoption assistance.
- Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
- Incentive and recognition programs.
- Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
