Prestige Beauty Advisor

Ulta Beauty, Inc.•Kennett Square, PA

10d

About The Position

The Prestige Beauty Advisor (PBA) maximizes sales in prestige categories—including color cosmetics, skincare, and fragrance—by engaging guests, identifying their needs, and helping them select and purchase merchandise while following company policies and procedures. The role maintains store standards for cleanliness and replenishment and supports the Sales Manager through a focus on sales and in-store events, guest service and associate culture, and operating procedures and compliance. It calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The PBA contributes to retail and service sales, guest loyalty, loss prevention, and omnichannel goals, with particular focus on prestige and iconic brands. The role includes personalizing guest service, recommending products and services, conducting makeup applications and skincare analyses, demonstrating products, booking appointments, supporting services and events, and staying current on industry trends and product knowledge. The PBA collaborates with store colleagues, participates in ongoing training, and follows company policies, procedures, dress code, and operational standards. Additional work includes replenishing and maintaining prestige brand areas and testers, store cleaning, merchandise resets, planograms, displays, inventory, shipment processing, loyalty program promotion, and other assigned operational tasks. The position requires a flexible schedule that may include days, evenings, weekends, and holidays, and attendance at corporate meetings and conferences that may involve overnight stays. Working conditions include frequent mobility and standing, bending, reaching, pulling, pushing, and twisting; continuous lifting or moving of up to 10 pounds; and continuous coordination and manipulation of objects. Ulta Beauty states that it will engage in an interactive process to consider reasonable accommodations for associates with disabilities that prevent them from performing an essential job function.

Requirements

High school diploma is preferred.
Cosmetology, esthetician, or demonstrator’s license where required by state law.
One year of relevant work experience or an equivalent combination of education and relevant work experience is preferred.
Passion for and significant competency in prestige products, guest service, and selling.
Ability to build and maintain strong customer relationships.
Ability to work independently and as part of a team.
Strong communication skills.

Nice To Haves

High school diploma.
One year of relevant work experience or an equivalent combination of education and relevant work experience.

Responsibilities

Contribute to store goals for retail and service sales, guest loyalty (including credit), retail shrink, and omnichannel sales, with a focus on prestige and iconic brands.
Provide exceptional guest service by greeting and engaging guests, personalizing service, recommending complementary products or services, and sharing information about promotions, events, and services.
Handle sales, refunds, and exchanges courteously.
Perform makeup applications, skincare analyses, and product demonstrations for guests.
Book appointments and support services and in-store events that deliver a strong guest experience and contribute to prestige and iconic brand sales goals.
Stay informed about industry trends, products, and services, and learn their ingredients and benefits to better serve guests.
Maintain prompt and regular attendance.
Contribute to an inclusive environment for teammates, peers, and guests.
Collaborate with managers and associates across the store to help grow the business.
Participate in ongoing training and brand and category education.
Follow and help ensure compliance with company policies, procedures, and standards, including the dress code.
Replenish, sign, and face prestige and iconic brand areas and maintain testers in accordance with hygiene standards.
Maintain cleanliness and operational standards across the salesfloor, restrooms, cashwrap, backroom, break area, and makeover stations.
Participate in merchandise resets, planograms, marketing displays, physical inventory procedures, and shipment processing using company technology and practices.
Promote the guest loyalty program, including credit and the Ulta Beauty app, on the salesfloor and when prompted by company systems.
Protect company assets by following loss prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.
Work a flexible schedule that includes days, evenings, weekends, and holidays.
Attend corporate business meetings and conferences, including those requiring overnight stays.