Prestige Beauty Advisor

Ulta Beauty, Inc. • Brea, CA

6d • Onsite

About The Position

The Prestige Beauty Advisor (PBA) maximizes sales in the prestige category, including color cosmetics, skincare, and fragrance, by engaging guests, identifying their individual needs, and assisting with the selection and purchase of prestige merchandise. The role follows company policies and procedures while maintaining store standards for cleanliness and replenishment, and supports the Sales Manager through a focus on performance, people, and process. Success requires a passion for beauty, exceptional guest service, and the ability to learn and communicate product knowledge.

The PBA contributes to retail and service sales, guest loyalty, shrink, and omnichannel goals, with particular emphasis on prestige products and iconic brands. The role provides personalized guest service, performs makeup applications and skincare analyses, demonstrates products, supports appointments and in-store events, and stays informed about industry trends and products. It also involves collaboration and ongoing training, maintaining merchandise presentation and store cleanliness, supporting inventory and operational tasks, and complying with company policies, procedures, and standards.

The role requires a flexible schedule that includes days, evenings, weekends, and holidays, as well as attendance at corporate business meetings and conferences, which may involve overnight stays. Work involves frequent movement around the store, standing and other physical activity, lifting or moving up to 10 pounds, and continuous coordination and manipulation of objects. The pay range is $17.50–$26.00 per hour, with exact pay based on factors including qualifications, experience, shift, location, and business needs. Eligible associates may earn overtime as required by law. Full-time positions are eligible for paid time off and health, dental, vision, life, and disability benefits; part-time positions are eligible for dental, vision, life, and disability benefits.

Requirements

• High school diploma is preferred.
• Cosmetology, esthetician, or demonstrator’s license where required by state law.
• One year of relevant work experience or an equivalent combination of education and relevant work experience is preferred.
• Passion for and significant competency in prestige products, guest service, and selling.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Strong communication skills.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
• Ability to attend corporate business meetings and conferences, including overnight stays.

Nice To Haves

• High school diploma.
• One year of relevant work experience or an equivalent combination of education and relevant work experience.

Responsibilities

• Contribute to store goals for retail and service sales, guest loyalty (including credit), retail shrink, and omnichannel sales, with a focus on prestige and iconic brands.
• Provide exceptional, personalized guest service, including greeting and engaging guests, recommending complementary products or services, and communicating promotions, events, and services.
• Handle sales, refunds, and exchanges courteously.
• Perform makeup applications, skincare analyses, and product demonstrations to support sales and the guest experience.
• Book appointments and support services and in-store events that deliver a strong guest experience and meet prestige and iconic brand sales goals.
• Stay informed about industry trends, products, and services, and learn product ingredients and benefits to better serve guests.
• Maintain prompt, regular attendance.
• Contribute to an inclusive environment and collaborate with store managers and associates to help grow the business.
• Participate in ongoing training and brand and category education to develop professionally and support prestige sales performance.
• Follow company policies, procedures, standards, and dress code.
• Replenish, sign, and face prestige and iconic brand work areas, and maintain testers in accordance with hygiene standards.
• Maintain cleanliness and operational standards throughout the salesfloor, restrooms, cashwrap, backroom, break area, and makeover stations.
• Participate in merchandise resets, planograms, marketing displays, physical inventory procedures, and shipment processing using company technology and best practices.
• Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
• Protect company assets by following loss prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Paid time off for eligible full-time associates.
• Health insurance for eligible full-time associates.
• Dental insurance for eligible full-time associates; part-time associates are also eligible.
• Vision insurance for eligible full-time associates; part-time associates are also eligible.
• Life insurance for eligible full-time associates; part-time associates are also eligible.
• Disability benefits for eligible full-time associates; part-time associates are also eligible.
• Eligible associates may earn overtime pay as required by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED