Prestige Beauty Advisor

Ulta Beauty, Inc. • Hollister, CA

6d • Onsite

About The Position

The Prestige Beauty Advisor (PBA) maximizes sales in the prestige category, including color cosmetics, skincare, and fragrance, by engaging guests, identifying their individual needs, and helping them select and purchase merchandise. The role follows company policies and procedures while maintaining store standards for cleanliness and replenishment. The PBA supports the Sales Manager through a focus on performance, people, and process, and requires enthusiasm for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The PBA contributes to store sales, guest loyalty, shrink, and omnichannel goals, with a particular focus on prestige and iconic brands. The position provides personalized guest service, performs makeup applications and skincare analysis, demonstrates products, books appointments, and supports services and in-store events. It also includes ongoing product and industry education, collaboration with store teams, maintaining displays and testers, completing operational tasks, and following company standards and loss-prevention practices.

The role requires a flexible schedule that includes days, evenings, weekends, and holidays. Corporate business meetings and conferences may require overnight stays. Work involves frequent movement around the store, standing and other physical activity, continuous lifting or moving of up to 10 pounds, and continuous coordination and manipulation of objects. The hourly pay range is $17.50–$26.00, with exact pay based on factors such as qualifications, experience, shift, location, and business needs. Eligible full-time associates may receive paid time off and health, dental, vision, life, and disability benefits; eligible part-time associates may receive dental, vision, life, and disability benefits.

Requirements

• One year of relevant work experience or an equivalent combination of education and relevant work experience is preferred.
• Demonstrated passion and significant competency in prestige products, guest service, and selling.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Strong communication skills.
• Cosmetology, esthetician, or demonstrator’s license where required by state law.
• Ability to work a flexible schedule including days, evenings, weekends, and holidays.
• Ability to meet the physical demands described for the role, with reasonable accommodation considered through the company’s interactive process.

Nice To Haves

• High school diploma is preferred.
• One year of relevant work experience or an equivalent combination of education and relevant work experience is preferred.

Responsibilities

• Contribute to store goals for retail and service sales, guest loyalty (including credit), retail shrink, and omnichannel sales, with a focus on prestige and iconic brands.
• Provide exceptional, personalized guest service by greeting and engaging guests, recommending complementary products or services, and communicating promotions, events, and services.
• Handle sales, refunds, and exchanges courteously.
• Perform makeup applications, skincare analysis, and product demonstrations for guests.
• Book appointments and support services and in-store events that provide a strong guest experience and support sales goals.
• Stay informed about industry trends, products, services, ingredients, and benefits during work time.
• Maintain prompt and regular attendance.
• Contribute to an inclusive environment and collaborate with managers and associates to help grow the business.
• Participate in ongoing prestige and iconic brand product training and other brand and category education.
• Follow company policies, procedures, standards, and dress code.
• Keep prestige and iconic brand areas replenished, signed, and faced; ensure testers are available and maintained according to hygiene standards.
• Maintain store cleanliness and operational standards, including salesfloor, restrooms, cashwrap, backroom, break area, and makeover stations.
• Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing using company technology and best practices.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Protect company assets by following loss-prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.
• Attend corporate business meetings and conferences, including those requiring overnight stays.

Benefits

• Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED