Prestige Beauty Advisor

Ulta Beauty, Inc.•Columbus, IN

10d•Onsite

About The Position

The Prestige Beauty Advisor (PBA) maximizes sales in the prestige category—including color cosmetics, skincare, and fragrance—by engaging guests, identifying their needs, and assisting with merchandise selection and purchase. The PBA follows company policies and procedures while maintaining store standards for cleanliness and replenishment. The role supports the Sales Manager through a focus on sales performance and in-store events, guest service and associate culture, and operating procedures and compliance. It calls for a passion for beauty, exceptional guest service, and the ability to learn and communicate product knowledge. The PBA contributes to store sales, loyalty, and operational goals, with particular focus on prestige products and iconic brands. The role also supports services and events, keeps product areas stocked and presentable, participates in store operations and training, and helps protect company assets. Work includes frequent movement throughout the store and physical activity such as standing, bending, reaching, and lifting.

Requirements

Demonstrated passion and significant competency for prestige products, guest service, and selling.
Ability to build and maintain strong customer relationships.
Ability to work independently and as part of a team.
Strong communication skills.
Flexible availability for days, evenings, weekends, and holidays.
Ability to attend corporate business meetings and conferences, including overnight stays.

Nice To Haves

High school diploma preferred.
One year of relevant work experience or an equivalent combination of education and relevant work experience preferred.
Cosmetology, esthetician, or demonstrator’s license where required by state law.

Responsibilities

Contribute to store goals for retail and service sales, guest loyalty (including credit), retail shrink, and omni-channel sales, with a focus on prestige products and iconic brands.
Provide exceptional guest service by greeting and engaging guests, personalizing recommendations, suggesting complementary products and services, and informing guests about promotions, events, and services.
Handle sales, refunds, and exchanges courteously.
Perform makeup applications, skincare analysis, and product demonstrations for guests.
Book appointments and support services and in-store events that enhance the guest experience and meet sales goals.
Stay informed about industry trends, products, and services and learn their ingredients and benefits.
Maintain prompt, regular attendance.
Contribute to an inclusive environment for teammates, peers, and guests.
Collaborate with managers and associates to help grow the business.
Participate in ongoing training and brand and category education.
Follow company policies, procedures, standards, and dress code.
Keep prestige and iconic brand areas replenished, signed, and faced; maintain testers according to hygiene standards.
Maintain store cleanliness and operational standards, including salesfloor, restrooms, cashwrap, backroom, break area, and makeover stations.
Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing using company technology and practices.
Promote the guest loyalty program, including credit and the Ulta Beauty app.
Protect company assets by following loss prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.