Prestige Beauty Advisor

Ulta Beauty, Inc.•San Jose, CA
•Onsite

About The Position

The Prestige Beauty Advisor maximizes sales in the prestige category—including color cosmetics, skincare, and fragrance—by engaging guests, identifying their needs, and helping them select and purchase merchandise while following company policies and procedures. The role maintains store standards for cleanliness and replenishment and supports the Sales Manager through performance, people, and process priorities. It calls for a passion for beauty, exceptional guest service, and the ability to learn and communicate product knowledge. The advisor contributes to store sales, loyalty, shrink, and omnichannel goals, with emphasis on prestige and iconic brands. They provide personalized guest service, perform makeup applications and skincare analyses, demonstrate products, support services and events, maintain product displays and testers, and complete operational tasks. The position also involves ongoing training, collaboration with store colleagues, and compliance with company standards. The schedule is flexible and includes days, evenings, weekends, and holidays. Attendance at corporate meetings and conferences, sometimes involving overnight stays, is required. The role involves frequent movement and standing, bending, reaching, pulling, pushing, and twisting; continuous lifting or moving of up to 10 pounds; and continuous coordination and manipulation of objects. The posted pay range is $18.45–$26.00 per hour, with exact pay determined by factors including education, qualifications, experience, shift, location, and business needs. Eligible associates may earn overtime as required by law. Full-time positions are eligible for paid time off and health, dental, vision, life, and disability benefits; part-time positions are eligible for dental, vision, life, and disability benefits.

Requirements

  • A high school diploma is preferred.
  • A cosmetology, esthetician, or demonstrator’s license is required where state law requires it.
  • One year of relevant work experience, or an equivalent combination of education and relevant work experience, is preferred.
  • Demonstrated passion and significant competency in prestige products, guest service, and selling.
  • Ability to build and maintain strong customer relationships.
  • Ability to work independently and as part of a team.
  • Strong communication skills.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
  • Ability to attend corporate business meetings and conferences, including overnight stays.

Nice To Haves

  • High school diploma.
  • One year of relevant work experience or an equivalent combination of education and relevant work experience.

Responsibilities

  • Contribute to store goals for retail and service sales, guest loyalty (including credit), retail shrink, and omnichannel sales, with a focus on prestige and iconic brands.
  • Provide exceptional guest service by greeting and engaging guests, personalizing service, recommending complementary products or services, and sharing information about promotions, events, and services.
  • Handle sales, refunds, and exchanges courteously.
  • Perform makeup applications, skincare analyses, and product demonstrations for guests.
  • Book appointments and support services and in-store events that deliver a strong guest experience and meet prestige and iconic brand sales goals.
  • Stay informed about industry trends, products, and services and learn their ingredients and benefits.
  • Maintain prompt and regular attendance.
  • Support an inclusive environment for teammates, peers, and guests.
  • Collaborate with managers and associates throughout the store to help grow the business.
  • Participate in ongoing prestige, iconic brand, brand, and category training.
  • Follow company policies, procedures, standards, and dress code.
  • Replenish, sign, and face prestige and iconic brand work areas and maintain testers according to hygiene standards.
  • Maintain cleanliness and operational standards across the salesfloor, restrooms, cashwrap, backroom, break area, and makeover stations.
  • Help complete merchandise resets, planograms, marketing displays, physical inventory procedures, and shipment processing using company technology and practices.
  • Promote the guest loyalty program, including credit and the Ulta Beauty app.
  • Protect company assets by following loss prevention practices and providing exceptional guest service.
  • Complete other operational tasks as directed.

Benefits

  • Full-time positions: paid time off, health insurance, dental insurance, vision insurance, life insurance, and disability benefits.
  • Part-time positions: dental insurance, vision insurance, life insurance, and disability benefits.
  • Eligible associates may earn overtime pay as required by applicable law.
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