President, ComplyEQ (formerly WCN)

ComplyEQ, an Everfi Company
•$220,000 - $240,000•Remote

About The Position

ComplyEQ (formerly WCN) is seeking a President to run the business end to end. The President will own the P&L, set strategy, lead the leadership team, and build a hybrid operating model in which a scalable, volume-based SaaS engine and a profitable custom-enterprise practice reinforce each other. The ideal candidate has led profitable growth in B2B SaaS serving HR, L&D, or compliance/risk buyers; understands how these buyers evaluate and purchase; and can balance scalable subscription products with profitable white-glove enterprise services. The role calls for modern, data-driven, AI-enabled go-to-market instincts and the operating discipline to build a forecast the Board can rely on. The role is remote with some travel expectations. The target base salary range is $220,000 to $240,000, depending on experience and education, and the role is eligible to participate in the Corporate Bonus Plan.

Requirements

  • Proven P&L ownership in B2B SaaS, including responsibility for revenue, profitability, budgets, and people in a business with roughly $5M–$50M in revenue.
  • Experience translating customer and commercial priorities into a product roadmap and coordinating delivery across dedicated and shared teams.
  • Experience selling and marketing to HR, L&D, and compliance/risk buyers, including in adjacent B2B software or recurring-service markets.
  • A track record building volume-based SaaS growth through tiered packaging and pricing, self-service or product-led purchase paths, inside and velocity sales, and marketing-led pipeline at scale.
  • Experience running a hybrid model that combines scalable subscription products with custom content development and high-touch service for large, global enterprise customers, including the ability to price and staff each model while protecting margins.
  • Fluency with modern marketing technology and AI-enabled demand-generation practices, such as HubSpot or Salesforce, intent and enrichment data, ABM, SEO/AEO, conversational chat, and automation.
  • Proven forecasting, pipeline, and CRM discipline, and comfort presenting and defending plans and results to a Board or PE ownership.
  • Experience building reseller, referral, or channel partnerships, ideally including international markets.

Nice To Haves

  • Experience in a PE-backed or carve-out environment, including evaluating and managing shared-service arrangements.
  • Familiarity with employment-law-driven training requirements, such as state harassment-prevention mandates, and emerging areas such as AI bias and responsible AI in employment decisions.
  • Experience with global course localization and multi-country compliance requirements.
  • A history of restoring customer retention and leading teams through significant business change.

Responsibilities

  • Own ComplyEQ's P&L, EBITDA, cash conversion, and annual operating plan, including revenue decomposition across committed base, renewals, new logo, upsell, and channel.
  • Translate the 2027 strategic pillars—Differentiate, Grow, and Scale—into a sequenced roadmap with owners, dependencies, milestones, and investment needs.
  • Make resourcing and organizational-design tradeoffs, evaluating dedicated, shared, or outsourced capabilities based on cost, service quality, capacity, and transition risk.
  • Deliver monthly Board reporting and maintain a defensible, consistently accurate forecasting methodology.
  • Ensure cross-division integration with Everfi is well-managed, with clarity, mutual respect, and appropriate commercial independence.
  • Validate and phase the launch of a three-tier segmentation and service model, defining ICPs, customer needs, company-size thresholds, priority industries, and cost-to-serve.
  • Build pricing and packaging that distinguishes self-service, guided, and enterprise offers, with transparent pricing and a self-service or assisted e-commerce purchase path.
  • Establish a scalable demand engine using outbound and account-based programs, persona-specific nurture tracks, SEO/AEO, paid digital, associations, events, and coordinated multichannel campaigns.
  • Grow the reachable marketing audience and qualified pipeline profitably, and implement disciplined funnel economics including CAC, conversion, velocity, and payback.
  • Prioritize and launch validated new offerings, including the retail-specific offering, with coordinated pricing, promotion, and seller enablement.
  • Lead the high-touch enterprise motion for large and global organizations, including custom and co-developed compliance and culture training, localization, and multi-jurisdiction requirements.
  • Set contract-value thresholds and economics for white-glove implementation and custom development, keeping the enterprise practice profitable and scalable.
  • Build a top-strategic-account program with executive sponsorship, referral and Board-network introductions, and multithreaded relationships.
  • Scale the reseller program with repeatable enablement covering positioning, pricing, margin, demos, training, marketing, and escalation paths.
  • Build separate economic models for resellers and referral partners—including HRIS, PEO, and HR-consultancy partners—with clear customer ownership, support responsibilities, and net revenue contribution.
  • Develop a phased international strategy spanning U.S.-based multinationals and in-country partners in priority markets such as the UK, India, and Australia, sequencing investment by demand, localization costs, and partner readiness.
  • Reduce churn and rebuild renewal discipline through customer-health scoring, earlier human touchpoints, clear at-risk escalation, and value-realization milestones.
  • Drive expansion through in-platform recommendations, easier cross-sell paths, and value narratives grounded in usage and evidenced customer outcomes.
  • Partner with Product to prioritize the admin experience, onboarding, reporting, and implementation journey, using AI and automation where they improve efficiency and outcomes.
  • Lead, coach, and retain a capable leadership team through a period of change, installing accountability and operating cadence without breaking culture.
  • Align roles, capacity, and skills to new segments and service levels, and determine where to build, share, or outsource capability.

Benefits

  • Eligible to participate in the Corporate Bonus Plan.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) with matching contribution.
  • Flexible Paid Time Off (PTO).
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