Presales Team Lead

ChapsVision US•New York, NY

5d•Hybrid

About The Position

ChapsVision is seeking a Presales Team Lead to lead its North America presales team supporting Sinequa and ArgonOS. This is a player/coach role: the successful candidate will manage and develop the team while remaining hands-on in strategic customer opportunities, with the balance shifting according to the pipeline. The role works closely with Sales, Product, Engineering, Delivery, and prospective customers to understand complex business challenges and demonstrate how ChapsVision can turn fragmented data into actionable intelligence. The position calls for someone comfortable coaching engineers, discussing architecture with technical teams, and presenting business value to executives. As ChapsVision expands in North America, the Presales Team Lead will help shape and scale the presales function, customer engagement approaches, and technical positioning in a rapidly evolving AI landscape. The role includes team leadership, customer discovery, solution demonstrations and proof-of-concepts, technical architecture guidance, and cross-functional collaboration and enablement. ChapsVision is a global provider of Agentic AI and data solutions, serving more than 2,000 customers across 40 countries. Its platforms include ArgonOS, Sinequa, and Chaps Agents. ArgonOS is an enterprise AI and data platform for unifying information, accelerating decision-making, and powering intelligent workflows. This is a hybrid role based in New York, NY, with travel required for customer meetings, strategic opportunities, demonstrations, and industry events. Annual base compensation is $185,000 to $205,000, plus an annual bonus, depending on experience. Applicants must be authorized to work in the US/Canada permanently and on an ongoing basis without current or future employer-sponsored work authorization.

Requirements

At least 8 years of experience in PreSales Engineering, Sales Engineering, Technical Consulting, or related customer-facing technical roles.
Experience leading, mentoring, or managing presales or technical team members, formally or informally.
Experience supporting enterprise AI software, RAG platforms, enterprise search, analytics solutions, or data products.
Strong understanding of APIs, cloud environments, enterprise architectures, and integrations.
Ability to communicate complex technical concepts to technical and executive audiences.
Experience designing customer demonstrations, proof-of-concepts, or technical presentations.
Experience in high-growth or rapidly evolving technology environments.
Excellent communication and presentation skills, with a consultative and coaching mindset.
Must be authorized to work in the US/Canada on a permanent and ongoing basis without current or future employer-sponsored work authorization.

Nice To Haves

Experience supporting customers in manufacturing, aerospace and defense, life sciences, or other regulated sectors.

Responsibilities

Manage, coach, and develop presales engineers and interns.
Prioritize presales engagements with Sales and assign opportunities based on workload, expertise, and strategic importance.
Review demonstrations, proof-of-concept plans, and technical proposals to maintain quality and consistency.
Onboard and ramp new team members, and contribute to hiring.
Partner with Account Executives to understand customer business challenges, technical environments, and strategic priorities.
Lead technical discovery sessions for strategic opportunities with stakeholders ranging from engineers to executive leadership.
Translate complex customer requirements into tailored AI and data platform solutions.
Design and deliver demonstrations that showcase Sinequa and ArgonOS capabilities and business value.
Define proof-of-concept scope and success criteria aligned with customer use cases.
Communicate complex AI, data, and platform concepts to technical and non-technical audiences.
Advise customers on deployment strategies, integrations, and architecture considerations.
Support discussions involving APIs, cloud environments, enterprise systems, and data ecosystems.
Partner with Product and Engineering to provide customer feedback and influence future platform direction.
Work with Sales, Product, Engineering, and Delivery to refine technical messaging and improve customer outcomes.
Develop presales processes, demo assets, and enablement materials to help the team scale.
Support strategic opportunities and help establish Sinequa and ArgonOS in the North American market.