Presales Team Lead

ChapsVision•New York, NY
•$185,000 - $205,000•Hybrid

About The Position

ChapsVision is seeking a Presales Team Lead to lead its North America presales team supporting Sinequa and ArgonOS. This player/coach role combines managing and developing presales team members with hands-on involvement in strategic customer opportunities. The balance between leadership and direct customer work varies with the pipeline. The role partners with Sales, Product, Engineering, Delivery, and prospective customers to understand complex business challenges and demonstrate how ChapsVision solutions can turn fragmented data into actionable intelligence. The Presales Team Lead will help shape and scale the presales function in North America, establish customer engagement approaches, and define technical positioning in a rapidly evolving AI landscape. The successful candidate will be comfortable coaching engineers, discussing architecture with technical teams, and presenting business value to executives. The role is hybrid and based in New York, NY, with travel required for customer meetings, strategic opportunities, demonstrations, and industry events. Annual base compensation is $185,000 to $205,000, depending on experience, plus an annual bonus. Applicants must be authorized to work in the US or Canada permanently without current or future employer-sponsored work authorization.

Requirements

  • At least 8 years of experience in presales engineering, sales engineering, technical consulting, or related customer-facing technical roles.
  • Experience leading, mentoring, or managing presales or technical team members, formally or informally.
  • Experience supporting enterprise AI software, RAG platforms, enterprise search, analytics solutions, or data products.
  • Strong understanding of APIs, cloud environments, enterprise architectures, and integrations.
  • Ability to communicate complex technical concepts to technical and executive audiences.
  • Experience designing customer demonstrations, proof-of-concepts, or technical presentations.
  • Experience working in high-growth or rapidly evolving technology environments.
  • Excellent communication and presentation skills, with a consultative and coaching mindset.
  • Must be authorized to work in the US or Canada on a permanent and ongoing basis without current or future employer-sponsored work authorization.

Nice To Haves

  • Experience supporting customers in manufacturing, aerospace and defense, life sciences, or other regulated sectors.

Responsibilities

  • Manage, coach, and develop presales engineers and interns.
  • Prioritize presales engagement with Sales and assign opportunities based on workload, expertise, and strategic importance.
  • Review demonstrations, proof-of-concept plans, and technical proposals to maintain quality and consistency.
  • Onboard and ramp new team members, and contribute to hiring.
  • Partner with Account Executives to understand customers’ business challenges, technical environments, and strategic priorities.
  • Lead technical discovery sessions for strategic opportunities with stakeholders ranging from engineers to executive leadership.
  • Translate complex customer requirements into tailored AI and data platform solutions.
  • Design and deliver demonstrations showcasing Sinequa and ArgonOS capabilities and business value.
  • Define proof-of-concept scope and success criteria aligned with customer use cases.
  • Communicate complex AI, data, and platform concepts to technical and non-technical audiences.
  • Advise customers on deployment strategies, integrations, and architecture considerations.
  • Support discussions involving APIs, cloud environments, enterprise systems, and data ecosystems.
  • Partner with Product and Engineering to share customer feedback and influence future platform direction.
  • Collaborate with Sales, Product, Engineering, and Delivery to refine technical messaging and improve customer outcomes.
  • Develop presales processes, demonstration assets, and enablement materials to help the team scale.
  • Support strategic opportunities and help establish Sinequa and ArgonOS in the North American market.
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