Presales Solutions Engineer - SecOps/SIEM
About The Position
The Presales Solutions Engineer – SecOps/SIEM is a customer-facing security expert who takes a consultative approach to helping customers design and implement effective security operations solutions. The role requires a strong understanding of how SIEM and SecOps technologies support broader business and security goals. At SHI International, the engineer serves as a subject matter expert in SIEM platform engineering, including log source onboarding, detection and correlation rule development, content management, performance tuning, and integration with the broader security operations ecosystem, such as SOAR, EDR/XDR, threat intelligence, and ticketing platforms. The role also contributes to developing and delivering security services offerings based on customer needs. This is a remote position. The employee is required to reside in the Northeast region of the United States, as required for business needs and determined by SHI management.
Requirements
- Experience working in identity management and security solutions.
- Deep technical identity governance and security knowledge, including Security Operations, SIEM, SOAR, TIP, Dark Web scanning, CLM/PKI, and BAS controls.
- Excellent presentation skills, including the ability to run demonstrations of security operations products.
- Outstanding written and verbal communication skills.
- Attention to detail, organization, and follow-up skills.
- Initiative to research and resolve problems with a positive attitude.
- Exceptional relationship-building skills and a passion for technology.
- Strong documentation skills, including system and network diagrams and presentations.
- General understanding of security frameworks such as NIST, HITRUST, and CIS.
- Expert technical knowledge of security solutions.
- Completed bachelor’s degree or relevant work experience.
- Three to five years of experience in a similar role.
- Five or more years of experience in a technical cybersecurity role.
- Three or more years of experience in security pre-sales consulting.
- Ability to travel to SHI, partner, and customer events.
Nice To Haves
- CISSP, relevant GIAC certification, SSCP, CISM, CCSP, CEH, CPT, CWSP, CCNP Security, CCIE Security, or relevant professional certifications in cybersecurity OEMs.
Responsibilities
- Collaborate with account teams to evaluate and understand customers’ cybersecurity technologies and needs.
- Work with multiple layers of contacts within client organizations, including CIOs, CSOs, CISOs, security engineers, and procurement, to strengthen customer relationships and understand their goals and objectives.
- Understand the company’s services offerings across all solution practice areas by attending company training and expanding knowledge through self-study.
- Educate sales teams on cybersecurity solution selling and key technologies through one-on-one, team, and company training.
- Stay current on new technology, trends, and market behavior by studying market trends and the industry landscape.
- Engage in self-study and independent work in lab facilities to increase job-related knowledge and skills.
- Develop collateral to assist with cybersecurity sales engagements.
- Develop use cases in the SHI lab to support sales engagements.
- Help customers design and implement security operations solutions.
- Contribute to the development and delivery of security services offerings based on customer needs.
Benefits
- Medical benefits
- Vision benefits
- Dental benefits
- 401(k)
- Flexible spending
- Continuous professional growth and leadership opportunities
- Health, wellness, and financial benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
