Presales Solutions Engineer
About The Position
The Presale Solutions Engineer partners closely with customers and the Sales team, delivering customer driven, world-class, leading-edge, end-to-end solutions that rise to the challenges of Global Enterprise Strategic Accounts customers. Working within a team of sales, service, engineering, and technical support resources, the Presale Solutions Engineer is the overall owner of a solution’s technical design, ensuring we meet our customers’ needs. The engineering team supports the entire ecosystem and concentrates on the following mission-critical technologies at various levels of complexity: Critical communications mobile broadband networks and devices Critical communications mobile voice and data networks and devices Integrated command and control software solutions Mobile and fixed video solutions Business continuity/resiliency and mass notification applications Cybersecurity
Requirements
- Bachelor's Degree in Engineering, preferably Electrical or Computer Engineering
- Experience with wireless communications fundamentals and voice/data architectures - both public and private (e.g. APCO P25, DMR, TETRA, LTE, 802.11, 3GPP 4G/5G, FirstNet/Frontline)
- Experience with Cloud (AWS, Azure, etc.), IP networking architecture, protocols and security
- Familiarity with both fixed and mobile video solutions
- Must show attention to detail and have a flawless execution mindset
- Bachelors Degree with 2+ years of experience in one of the following: Sales, Presales, Project Management, Engineering, or Public Safety experience OR 6+ years of experience in one of the following: Sales, Presales, Project Management, Engineering, or Public Safety experience
Nice To Haves
- Knowledge of RF coverage predictions, microwave design, traffic/capacity modeling, and related toolsets an asset
Responsibilities
- Gathering technical and voice of customer requirements
- Solution design development for infrastructure, devices, backhaul, network and applications
- Deployment, implementation, migration and/or cutover planning
- Design, develop, maintain and manage portable Ecosystem demonstration kits tailored to Global Enterprise Strategic Accounts verticals
- Partner with Sales to deliver customer presentations, demonstrations and pilots
- Participate in Sales strategy, system integration and competitive intelligence engagement
- Engage with global Product organizations to promote business development and provide Sales and customer support
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
