Presales Solutions Architect

Workato • Boston, MA

1d

About The Position

The Presales Solutions Architect is part of Workato’s global solution consulting team and architecture community. The role owns technical alignment with customers throughout the pre-sales lifecycle, using workshops and customer interactions to define the customer’s future state for AI agents. The architect leads technical diagnosis, prescription, and validation, advises customers consultatively, and works across sales and customer success teams to help customers realize proposed solutions. The role also represents Workato’s products to customers and at field events.

Requirements

• BA/BS or equivalent education; a Computer Science degree is specified.
• Good presales experience in a SaaS/iPaaS organization.
• Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, and databases.
• Experience with cloud technologies, including iPaaS, SaaS applications, and cloud infrastructure.
• Ability to learn new concepts and technologies and solve problems.
• Strong interpersonal skills, including the ability to convey ideas, relate to others, and collaborate effectively.
• Excellent presentation abilities and composure with technical and business audiences at all levels.
• Ability to lead architectural discussions.
• Passion for technology and translating it into business impact for customers.
• Excellent verbal and written communication and presentation skills.
• Ability to travel as needed and work flexible hours throughout the sales territory.

Responsibilities

• Own the technical diagnosis, prescription, and validation phases of the sales cycle and advise customers consultatively.
• Work with Account Executives, Solution Architects, and other functions to evangelize Workato’s platform, approach, and customer-specific architecture, and drive technical sales stages to completion.
• Work closely with Customer Success to make the solution a reality for the customer.
• Explain and educate audiences on business, technical, and architectural concepts.
• Create and deliver custom product demonstrations to support the sales cycle.
• Conduct business and technical discovery with customer prospects and architect or build proposed solutions using Workato products.
• Manage and execute technical workshops and proof of concepts, either onsite or remotely.
• Respond to functional and technical elements of RFIs and RFPs.
• Collect, synthesize, and analyze field feedback and share it with Product Management and Engineering for product roadmap consideration.
• Represent Workato’s product to customers and at field events such as conferences and seminars.

Benefits

• A flexible, trust-oriented culture that empowers employees to take ownership of their roles.
• A vibrant and dynamic work environment.
• A multitude of benefits for employees to enjoy inside and outside of work.

What This Job Offers

• Job Type: Full-time