Prepared Foods Team Member
About The Position
Metropolitan Market’s Prepared Foods and Cheese Department team members deliver an exceptional guest experience by sharing product knowledge, engaging with guests, and keeping self-serve displays clean and well-stocked. The role balances routine duties—including product preparation, stocking, cleaning, and maintaining displays—with immediate guest needs in a fast-paced environment. Team members are expected to be dependable, team-oriented, and committed to quality and welcoming service. New team members complete a 24–32-hour Prepared Foods training program, depending on the role, beginning immediately after orientation at a designated Metropolitan Market training store.
Requirements
- Exceptional customer service skills.
- Understanding of food, including ingredients, applications, pronunciations, and culinary skills.
- High level of self-motivation and initiative.
- Problem-solving ability and demonstrated success working in a diverse team environment.
- Ability to manage multiple priorities in a fast-paced environment while maintaining quality and meeting deadlines.
- Excellent time management and organizational skills.
- Curiosity and desire to learn.
- Ability to work a flexible schedule based on business needs, including nights and weekends.
Nice To Haves
- One year of customer service and product merchandising experience.
- Knowledge of food safety, HACCP and Department of Health guidelines, inventory and portion control, and product merchandising experience.
Responsibilities
- Complete the Prepared Foods training program.
- Provide sincere, individualized service and build rapport with guests.
- Assess, anticipate, and follow through on guests’ product-related needs and questions.
- Maintain current knowledge of assigned areas and products.
- Guide guests through the sales process, including providing product information, up-selling, completing the sale, and inviting guests to return.
- Maintain product inventory to support merchandising and sales; assist the Leadership Team with ordering products and supplies.
- Stock high-quality products and remove and replace outdated products from sales areas daily.
- Help develop and maintain engaging product displays.
- Participate in product promotions, product focuses, and community events.
- Keep the back room, walk-in coolers, and freezer safe, clean, and organized.
Benefits
- Competitive pay
- 20% team member discount
- Medical, dental, and vision insurance at very low cost to team members
- Health savings accounts, subject to qualified medical plans
- Flexible spending arrangements, subject to qualified medical plans
- Company-funded disability and life insurance
- Employee Assistance Program available to all team members
- Retirement plans available to all team members
- Generous paid time off benefits
- Sick/safe leave consistent with local and state requirements
- Reduced-cost ORCA Card program for King County team members
- Education support
- Career development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
