Prepared Foods Team Leader Assistant

Giant Eagle•Westerville, OH

About The Position

The Prepared Foods Team Leader Assistant provides leadership to department team members through coaching and mentoring, supports business growth through merchandising initiatives, and builds lasting customer relationships. The role assists the Prepared Foods Team Leader/Manager with department operations and supervises team members when that leader or manager is absent. It also involves preparing, displaying, packaging, and selling prepared foods while maintaining food quality, safety, sanitation, and accurate department records.

Requirements

  • 1 to 3 years of experience.
  • High school diploma or equivalent.
  • Food Safety certification or licensing is required.
  • Able to lift up to 50 pounds.
  • Must be at least 18 years of age.

Nice To Haves

  • Food Safety experience.

Responsibilities

  • Maintain consistent food quality and high standards of food safety and sanitation, and keep equipment in good working order.
  • Supervise prepared food team members to maximize production and efficiency when the Prepared Foods Team Leader/Manager is absent.
  • Assist the Prepared Foods Team Leader/Manager with controlling operating expenses, meeting budgeted food and labor costs, and understanding P&L/LOB reports.
  • Manage team members by writing schedules and work assignments and enforcing company policies.
  • Support in-store advertisements, sampling, and special events to increase profits, and remain aware of competitors in the area.
  • Organize and maintain food storage areas in accordance with health and safety requirements, including labeling and code dating, preventing cross-contamination, and monitoring temperatures.
  • Maintain accurate department records for review during audits.
  • Analyze Customer Satisfaction Survey and Mystery Shopper reports to identify areas for improvement.
  • Work with the Prepared Foods Team Leader/Manager to coach team members.
  • Ensure proper procedures are followed to meet the out-of-stock percentage goal.
  • Promote team members' continued development and identify candidates for the Management Development Program.
  • Prepare food by cooking, frying, and grilling; perform prep work such as chopping, dicing, and slicing; and read and follow recipes.
  • Set up gourmet food cases and maintain their displays throughout the day.
  • Package, weigh, and display food for the Grab and Go case.
  • Routinely check product dates.
  • Suggestively sell products using knowledge of the department's offerings.
  • Sample products for customers.
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